English
Rachel Jekal
Customer Service
Strathfield,NSW
Summary
Service-oriented as hall waiter with 2 years of experience in restaurant operations. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision. Motivated Server with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Efficient serving with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Hall Waiter
Sydney Eels
Homebush , NSW
2019.10 - 2020.06
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Inspected dishes and utensils for cleanliness.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Food Service Worker
Kernels Popcorn
Parramatta , NSW
2017.07 - 2018.02
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Circulated kitchen area to receive work assignments and identify support tasks.
Education
High School Diploma -
Strathfield Girls High School
Strathfield 2019.08 - Current
Skills
Resident hall supervision
Languages
Korean
Timeline
Hall Waiter
Sydney Eels
2019.10 - 2020.06
High School Diploma -
Strathfield Girls High School
2019.08 - Current
Food Service Worker
Kernels Popcorn
2017.07 - 2018.02