Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Jiang

Summer Hill,NSW

Summary

Dedicated and motivated 3rd Year Undergraduate Nursing Student with a passion for the aesthetic industry, seeking a position as a Cosmetic Clinic Receptionist at Medical Aesthetic 360. Eager to gain valuable experience in the cosmetic field while completing my nursing education and pursuing a career as a Cosmetic Nurse post-graduation. Possessing strong communication, organisational, and customer service skills, along with a commitment to delivering exceptional patient care and support. Ready to contribute to the success of Medical Aesthetic 360 by providing professional and efficient front desk assistance while learning about cosmetic procedures and patient care in a clinical setting.

Overview

3
3
years of professional experience

Work History

Assistant In Nursing

Royal North Shore Hospital
09.2023 - Current
  • Enhanced patient comfort by providing compassionate care and assistance in daily living activities.
  • Improved patient satisfaction by efficiently responding to call bells and addressing individual needs.
  • Ensured patient safety by closely monitoring and reporting changes in health status to nursing staff.
  • Collaborated with interdisciplinary healthcare team members to develop comprehensive care plans for patients.

Receptionist

Medwest Ashfield General Practice
03.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with patients and updated patient records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved patient problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Retail Sales Consultant

Wittner Shoes Broadway
10.2021 - 06.2023
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used a consultative sales approach to understand customer needs and recommend relevant offerings.
  • Helped customers locate appropriate store locations of shoe products, answered questions about products, and provided solutions for various issues.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Cafe All Rounder

Soul Origin Broadway
04.2021 - 07.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Bachelor of Nursing -

University of Technology Sydney
Sydney, NSW
12.2024

Diploma - Diploma of Physical Science

UTS College
Sydney, NSW
12.2021

High School Diploma -

Presbyterian Ladies' College - Sydney
Croydon, NSW
09.2020

Skills

  • Languages: English and Mandarin
  • Strong understanding of nursing fundamentals and patient care principles
  • Proficient in performing basic nursing procedures, such as vital sign measurement, medication administration, wound care, and hygiene assistance
  • Knowledgeable in medical terminology and documentation standards
  • Ability to maintain a calm and composed demeanour in high-pressure situations
  • Excellent communication skills, both verbal and written, with patients, families, and healthcare professionals
  • Demonstrated ability to work collaboratively within a multidisciplinary team

Timeline

Assistant In Nursing

Royal North Shore Hospital
09.2023 - Current

Receptionist

Medwest Ashfield General Practice
03.2022 - Current

Retail Sales Consultant

Wittner Shoes Broadway
10.2021 - 06.2023

Cafe All Rounder

Soul Origin Broadway
04.2021 - 07.2021

Bachelor of Nursing -

University of Technology Sydney

Diploma - Diploma of Physical Science

UTS College

High School Diploma -

Presbyterian Ladies' College - Sydney

Similar Profiles

CREATE PROFILE
Rachel Jiang