Rachel Jones

• Increased accuracy in mail-sorting activities through careful attention to detail when reading addresses or identifying post codes on packages or letters.
• Assisted management in meeting performance goals by staying informed about company policies and regulations regarding postal operations.
• Managed financial transactions accurately, ensuring correct payments for postal products and services.
• Supported smooth operations at the post office counter through precise record-keeping and organization of supplies.
• Provided prompt assistance with passport applications, helping customers complete forms correctly and verifying required documentation.
• Delivered exceptional customer service while managing long queues during busy times, effectively minimizing wait times.
• Supported colleagues during periods of high workload, demonstrating flexibility and adaptability in taking on additional tasks when needed.
• Completed daily administrative tasks such as updating records, filing documents, and managing inventory levels.
• Ensured timely delivery of parcels by efficiently organizing assigned routes for optimal coverage.

I worked as an Utility worker in the mines.

Jobs included

• bar service
• accomodation cleaning
• Administration and client data entry
• 12 hour shifts
• Kept work area clean, neat, and well-stocked to maximize productivity.
• Collected and disposed of trash and debris.
• Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
• Verified that all safety procedures were followed while working on utility systems.