Rachel McGuire
Belmont,Vic
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Customer Service Advisor
GMHBA
11.2021 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Continuously sought opportunities for personal development through ongoing training programs.
- Contributed to team meetings with valuable input, fostering a collaborative work environment.
- Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Retail Sales Associate
Witchery
05.2017 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Year 10 -
Belmont High School
Belmont, VICCertificate III - Aged Care
The Gordon
Geelong, VICSkills
- KPI Monitoring
- Building rapport
- Research and due diligence
- Dispute Resolution
- CRM Software
- Training and mentoring
- Inter-department collaboration
- Microsoft Excel
- Documentation
- Microsoft Outlook
- Spreadsheets
- Critical Thinking
- Active Listening
- Computer Proficiency
Timeline
Customer Service Advisor
GMHBA
11.2021 - Current
Retail Sales Associate
Witchery
05.2017 - 10.2023
Year 10 -
Belmont High School
Certificate III - Aged Care
The Gordon
Similar Profiles
Sharon ZornSharon Zorn
Training Facilitation Officer at GMHBATraining Facilitation Officer at GMHBA
Katie WheatleyKatie Wheatley
Customer Service Advisor at GMHBACustomer Service Advisor at GMHBA
Baxter ShawBaxter Shaw
Customer Service Representative at GMHBACustomer Service Representative at GMHBA
Indraneel Reddy YelluruIndraneel Reddy Yelluru
Dental Assistant at GMHBADental Assistant at GMHBA
Gaybish BajracharyaGaybish Bajracharya
Chef at The Peninsula HotelChef at The Peninsula Hotel