Summary
Overview
Work History
Education
Skills
References
Schooling
Community Service
Timeline
Generic

Rachel Mould

Victor Harbor

Summary

Goal-oriented individual knowledgeable in greeting high volumes of customers and recommending merchandise based on individual requirements. Skilled with front and back of house requirements to assist in the smooth functions of a work place. experienced with completing cash register transactions and maintaining accurate records of all transactions.

Overview

25
25
years of professional experience

Work History

Sales Associate - Wholesale

Sue Chadwick Agencies
01.2022 - Current
  • Contacted regular and prospective customers to promote and sell products, explain product features, and confirm orders. Ensuring a smooth purchase experience. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Office Manager

Schinckel Engineering T/as Schinckel Hayrakes
01.2017 - 01.2022
  • Maintained computer and physical filing systems. Created, maintained and updated filing systems for paper and electronic documents. Updated reports, managed accounts, and generated reports for company database. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Managing and processing of Single Touch Payroll.

Broker Assistant

MGA Insurance Brokers
01.2015 - 01.2017
  • Calculated quotes and educated potential clients on insurance options. Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques. Leveraged knowledge of company insurance products and services to advise customers on appropriate choices. Tracked progress of all outstanding insurance claims.

Owner and Gaming Manager

Naracoorte Hotel Motel
01.2011 - 01.2017
  • Planned and executed marketing activities to improve property brand and increase revenue. Established and upheld high standards, promoting great customer service and assistance to guests. Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates. Hired and trained new employees, demonstrating best methods for serving clients and guests.

Assistant Manager and Retail Assistant

Rivers Clothing at Victor Harbor
01.2009 - 01.2011
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue. Handled customer service by dealing with complaints, organizing stock and answering customer questions. Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels. Controlled store inventory and reviewed cash handling and operations reports. Counted money in and out in the respected manner when opening and closing the store.

Office Manager/ Financial Officer

Ray White Goolwa and Pt Elliot
01.2007 - 01.2009
  • Managed accounting data using MYOB, entering and organizing payroll, adjustments and monthly accrual information. Organized, sorted, and checked input data against original documents. Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Administrative Assistant

Bassett Engineering
01.2005 - 01.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management. Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.

Stockroom Manager and Retail Assistant

Country Road Pty Ltd
01.2000 - 01.2004
  • Inventoried warehouse stock on daily, monthly, quarterly and annual basis. Processed customer returns to manage smooth refunds and exchanges following store procedures. Maintained tidy and organized store environment to comply with cleanliness standards. Used POS system to process sales and returns. Labeled, organized and located inventory items on shelves according to quantity, size, or type of material. Recorded information, shortages, and discrepancies to keep records current and accurate.

Duty Manager and Retail Assistant

Sportscraft Sportsgirl Pty Ltd
01.1999 - 01.2000
  • Greeted customers, helped locate merchandise, and suggested suitable options. Maintained tidy and organized store environment to comply with cleanliness standards. Used POS system to process sales and returns. Balanced and organized cash register by handling cash, counting change, and bank runs. Actively engaged customers to provide general assistance and information on store merchandise. Followed the opening and closing procedures of the store.

Education

Diploma of Business - Human Resource Management & Industrial Relations

University of South Australia
Adelaide, SA
01.1999

Bachelor of Nursing (part time) -

University of South Australia
Adelaide, SA
01.1995

Skills

  • Time Management
  • Cash Handling Accuracy
  • Adaptability
  • Sales Expertise
  • Attention to detail
  • Communication skills
  • Leadership
  • Organization skills
  • Passion for product
  • Committed to creating positive interactions

References

  • Dr Justin Shute, 0438 494 948
  • Leanne Keach, 0438 853 795

Schooling

1976-01-01, 1988-01-01, Loreto College, Adelaide, South Australia

Community Service

  • 2017-01-01, 2021-01-01, Border District A Grade Team Manager
  • 2012-01-01, 2016-01-01, Kybybolite Under 13A Team Manager
  • 2013-01-01, 2015-01-01, Kybybolite Junior Netball Committee
  • 2015-01-01, 2015-01-01, Kybybolite Under 15A Team Manager
  • 2016-01-01, 2016-01-01, Kybybolite A Reserves Team Manager

Timeline

Sales Associate - Wholesale

Sue Chadwick Agencies
01.2022 - Current

Office Manager

Schinckel Engineering T/as Schinckel Hayrakes
01.2017 - 01.2022

Broker Assistant

MGA Insurance Brokers
01.2015 - 01.2017

Owner and Gaming Manager

Naracoorte Hotel Motel
01.2011 - 01.2017

Assistant Manager and Retail Assistant

Rivers Clothing at Victor Harbor
01.2009 - 01.2011

Office Manager/ Financial Officer

Ray White Goolwa and Pt Elliot
01.2007 - 01.2009

Administrative Assistant

Bassett Engineering
01.2005 - 01.2007

Stockroom Manager and Retail Assistant

Country Road Pty Ltd
01.2000 - 01.2004

Duty Manager and Retail Assistant

Sportscraft Sportsgirl Pty Ltd
01.1999 - 01.2000

Diploma of Business - Human Resource Management & Industrial Relations

University of South Australia

Bachelor of Nursing (part time) -

University of South Australia

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Rachel Mould