Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
14
14
years of professional experience
Work History
Administrator
Woodcrest Early Education Centre
02.2025 - Current
Streamlined administrative processes to enhance operational efficiency and reduce delays.
Developed and maintained filing systems for efficient retrieval of documents and records.
Oversaw compliance with organizational policies, ensuring adherence to regulations and standards.
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Coordinated communication between parents, educators, and administrative staff to support program effectiveness.
Receptionist
Platinum Orthodontics
03.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Answered phone promptly and directed incoming calls to correct offices
Handled cash transactions and maintained sales and payments records accurately
Maintained confidentiality of information regarding clients and company
Administrative Assistant
Corporate Dynamics
09.2021 - 03.2022
Executed record filing system to improve document organisation and management
Responded to emails and other correspondence to facilitate communication and enhance business processes
Processed and completed monthly bank reconciliations
Personal Assistant
Eagle Alliance Earthmoving
05.2018 - 08.2018
Managed email, mail and text message communications for personal and business use.
Handled confidential calendar and recordkeeping information with skill and discretion.
Organized records, correspondence and schedules depending on manager's priorities.
Retail Sales Assistant
The Reject Shop
02.2017 - 02.2018
Used POS system to process sales
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Assistant
Cornett's Supa IGA
09.2014 - 07.2016
Greeted customers, helped locate merchandise and suggested suitable options
Offered each customer top-notch, personal service to boost sales and customer satisfaction
Balanced and organized cash register by handling cash and counting change
Organized store merchandise racks and displays to promote and maintain visually appealing environments
Bakery Assistant
Darby's Fresh Bake
12.2011 - 03.2013
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales
Kept cash drawer accurate with appropriate change and small bills to meet customer needs
Maintained clean, organised environment to maximize efficiency and food safety.