Rachel Murdoch
Morawa
Summary
I am keen to apply my existing skillset and welcome the opportunity to further develop my knowledge.
I am a friendly person and thrive in experiences where I can communicate with a range of people and where my daily tasks are often changing. I can work in a team but also individually. I am a
thoughtful Residential Supervisor overseeing direct care for approximately 43 individuals within our WACOA location.
I am an approachable liaison between students, families and other invested personnel, providing support for future preparedness and success. Engaging role model with enthusiasm for connecting individuals with resources necessary to pursue healthy and productive lives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Residential Supervisor
Western Australian College of Agriculture
06.2022 - Current
- Supervision of residential students
- Maintaining Safe environment for students and staff
- Managing student timetables and extra-curricular
- Maintaining medication schedules and general First Aid
- Liaison with staff and parents re logistics and travel needs
- Updating and regular maintenance of student records eg diary and digital reporting
- Arranging pastoral and individual activities for general wellness
- Performing workplace safety checks on students such as for fire and emergency procedures
- Running a canteen and handling cash and stock
- All other needs often required often with an element of surprise
- Dept of Education
Customer service Officer
Canning Division of General Practitioners
01.2012 - 07.2012
- Daily administration duties
- Maintaining appointment schedules
- General cash handling
- Invoicing and receipt management
- Medicare billing and batching
- Bank deposits
- Supportive role to the Office Manager
- Meeting and greeting clientele
- Sort and process all incoming mail and medical records
- Collating data and record for budgeting and funding
- After Hours GP
Customer Service Officer
OSH Group
02.2010 - 03.2011
- Daily administration duties
- Maintaining appointment schedules
- Supportive role to the Office Manager
- Meeting and greeting clientele
- Invoicing and receipting
- Sort and process all incoming mail and medical records
- Liaising with other medical services to arrange appointments interstate and regional site visits
- Perform occupational screening including hearing and lung function testing
- Process payments through eftpos banking
Medical Secretary
Endovascular WA & Imaging Central
11.2009 - 02.2010
- Daily administration
- Patient billing
- Booking appointments
- Banking duties, managing petty cash, reconciling
- Supportive role to practice manager and owner
- General housekeeping within the centre
- Business and customer liaison
- Booking appointments for private and corporate clients
- Preparing quotes for procedures
- Preparing theatre lists for private hospitals
- Scanning
- Organising conferences for Doctors
- Organising functions for practice
- Liaising with other practices on behalf of patients when needed
- Liaising with trades people for clinic preparation
- Medicare duties
Medical Receptionist (Temp)
Absolute Cosmetic Medicine
06.2009 - 11.2009
- Daily administration
- Patient billing
- Booking appointments
- Banking duties, managing petty cash, reconciling
- Preparing surgical quotes for patients
- Supportive role to practice manager and owner
- General housekeeping within the centre
- Business and customer liaison
- Booking appointments for private and corporate clients
- Organising conferences for doctors
- Arranging country clinics e.g. Karratha
Medical Screener
Prime Health
02.2008 - 02.2009
- Perform supervised drug screens standard and instant kits.
- Perform audiometric testing.
- Perform spirometry testing.
- Complete mine workers health surveillance medicals
- Venepuncture.
- Screening for pre-employment medicals
- Order stock for the clinic.
- Perform biological testing on audiometric and spirometry equipment daily.
- Medical administration duties, filing, answering phones and organising paperwork for pre-employment medicals.
- Business and customer liaison
Medical Receptionist
Gemini Medical Services
12.2003 - 04.2005
- Booking appointments for private and corporate clients
- Medical administration duties
- Organising paperwork for pre-employment medicals.
- Cash handling/eftpos
- Invoicing companies for medicals
- General housekeeping within the centre
- Sterilizing
Education
Certificate IV Community Services - Residential Care
Boarding Training Australia
Perth, WA01-2023
Cert IV - Community services
North Metropolitan Tafe Midland
01.2020
Cert III - Community Services
North Metropolitan Tafe Midland
01.2017
Cert II - Business & Administration
Central Tafe South Hedland
01.2005
Skills
- Crisis intervention
- Security procedures
- Activity planning
- Behaviour monitoring
- Safety policies and procedures
- Accurate record keeping
- Multitasking Abilities
- Excellent communication
Certification
- Gatekeeper training 2024
- First Aid (HLTAID003)
- Bronze medallion 2025
- Working with Children Check
- C class Drivers Licence Issued WA
- Dept of Education Criminal Screen Issued 2022-06
Timeline
Residential Supervisor
Western Australian College of Agriculture
06.2022 - Current
Customer service Officer
Canning Division of General Practitioners
01.2012 - 07.2012
Customer Service Officer
OSH Group
02.2010 - 03.2011
Medical Secretary
Endovascular WA & Imaging Central
11.2009 - 02.2010
Medical Receptionist (Temp)
Absolute Cosmetic Medicine
06.2009 - 11.2009
Medical Screener
Prime Health
02.2008 - 02.2009
Medical Receptionist
Gemini Medical Services
12.2003 - 04.2005
Cert IV - Community services
North Metropolitan Tafe Midland
Cert III - Community Services
North Metropolitan Tafe Midland
Cert II - Business & Administration
Central Tafe South Hedland
Certificate IV Community Services - Residential Care
Boarding Training Australia
Similar Profiles
William McMillanWilliam McMillan
Machinery Operator and Farmhand at Eastern Australian AgricultureMachinery Operator and Farmhand at Eastern Australian Agriculture
Mac SheppardMac Sheppard
Livestock Hand at Australian Agriculture CompanyLivestock Hand at Australian Agriculture Company
Greg MacdonaldGreg Macdonald
Farmhand at Australian Food And AgricultureFarmhand at Australian Food And Agriculture
Samantha DawsonSamantha Dawson
Personal Care Assistant at Morawa Perenjori Health ServicePersonal Care Assistant at Morawa Perenjori Health Service