Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Rachel Norriss

Tom Price,WA

Summary

Dedicated and results-driven Specialist with a proven track record of identifying and implementing strategic solutions that enhance organisational efficiency, productivity, and profitability. Possesses a strong solution mindset, exceptional problem-solving skills, and a passion for driving continuous improvement initiatives. Adept at collaborating with cross-functional teams to optimise processes, reduce costs, and deliver sustainable results.

Overview

4
4
years of professional experience

Work History

Contractor Management Specialist

Rio Tinto Iron Ore
Greater Tom Price & Marandoo, WA
11.2023 - Current
  • Monitored contractors' performance against established contractual objectives.
  • Identified areas where improvements could be made in existing contracts.
  • Monitored contractor performance to ensure compliance with safety regulations and RTIO policies.
  • Demonstrated leadership by making improvements to work processes for my Team.
  • Conducted performance reviews to ensure team members are supported in meeting expectations.
  • Fostered an environment where teamwork was encouraged and collaboration was valued.
  • Activley participated and presented in Safety Maturity Meetings, Risk and Assurance Forums, Strategic Planning Sessions, Department Performance Meetings and Leader Forums.
  • Actively sought out ways to increase efficiency while decreasing costs across the business.

Business Improvement Specialist

Rio Tinto Iron Ore
Tom Price, WA
11.2022 - 11.2023
  • Developed business process improvement strategies and plans to increase efficiency and reduce costs.
  • Analyzed existing processes for areas of improvement, including time savings, cost reduction, and resource optimization.
  • Performed root cause analysis on operational issues to develop corrective action plans.
  • Facilitated meetings between cross-functional teams to drive consensus around process changes.
  • Maintained close communication with senior management regarding progress towards objectives related to process improvement efforts.
  • Served as primary interface between stakeholders and the process, communicating proposed implementations and ensuring sustainability.

Site Stream Lead

Rio Tinto Iron Ore
Tom Price, WA
12.2021 - 11.2022
  • Selected by Senior Leadership Team to develop and deploy a LEAN production system at one of RTIO’s most strategic Iron Ore site’s across the entire Fixed Plant value chain
  • Redesigned key production rituals and cadences to improve safety and production information cascade from the frontline through to the senior leadership team
  • Synthesised outcomes from across a broad range of stakeholders including the frontline for presentation to the Global COO
  • Created best practice across Rio Tinto Iron Ore by influencing with cross business working group, coaching of leadership team and employees to support and sustain the adoption of the best practice
  • Planning, Facilitation and execution of Kaizens to improve existing processes
  • Achievement of Safe Production System Certification after first deployment as Stream Lead.

Department Secretary

Rio Tinto Iron Ore
Tom Price, WA
07.2021 - 12.2021
  • Chosen by the Fixed Plant Manager to cover a secondment as Department Secretary given deep experience in Fixed Plant Operations
  • Took the initiative to lead development of business plan to procure production critical equipment for the Fixed Plant
  • Provided administrative assistance to Fixed Plant Manager and 7 Superintendents to ensure cohesion across the department
  • Planned multiple highly successful leadership and supervisors’ workshops quarterly
  • Ensured Manger attended key meetings well prepared with precise content.

Fixed Plant Operator

Rio Tinto Iron Ore
Tom Price, WA
08.2020 - 07.2021
  • Safe and effective running of plant equipment to achieve production target and avoiding downtime whilst monitoring and maintain asset health
  • Coordination of product conveyed for both Low Grade and High Grade Iron Ore to ensure continuous running of both plants and to reduce inventory imbalances which cause dynamic scheduling delays
  • Stepping up to both Supervisor and Co-Ordinator roles at short notice
  • Qualified and competent to run all areas of the High Grade Plant in record time
  • Regularly awarded for consistently showing initiative and leadership within my team by championing department initiatives and influencing my peers.

Education

Level 1 Certification – Rio Tinto Safe Production System Deployment Stream Lead -

06.2022

Certificate III Laboratory Technician – VTS Training -

01.2019

Certificate of Venipuncture Phlebotomy – South West School of Phlebotomy -

01.2015

Skills

  • Always looking for improvement opportunities to better serve the customer/business
  • Confident, articulate, and professional communication skills both written and verbal
  • Possesses exceptional problem-solving, time management and conflict resolution skills
  • Experience in establishing and maintaining positive relationships with stakeholders
  • Collaborative and inclusive mindset and approach
  • Natural ability to lead and foster a psychologically safe environment
  • Sound knowledge of LEAN
  • Intermediate skills across Microsoft Office 365 suite, most used programs include Excel, PowerPoint, SharePoint and Outlook

References

Available upon request

Accomplishments

  • Semi Finalist - WIRA - Outstanding Woman in Resources 2024

Timeline

Contractor Management Specialist

Rio Tinto Iron Ore
11.2023 - Current

Business Improvement Specialist

Rio Tinto Iron Ore
11.2022 - 11.2023

Site Stream Lead

Rio Tinto Iron Ore
12.2021 - 11.2022

Department Secretary

Rio Tinto Iron Ore
07.2021 - 12.2021

Fixed Plant Operator

Rio Tinto Iron Ore
08.2020 - 07.2021

Level 1 Certification – Rio Tinto Safe Production System Deployment Stream Lead -

Certificate III Laboratory Technician – VTS Training -

Certificate of Venipuncture Phlebotomy – South West School of Phlebotomy -

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