Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rachel O'Dea

Rachel O'Dea

St Marys,SA

Summary

Dedicated professional with experience as a Disability Support Worker at Inclusion Management, skilled in daily living assistance and problem-solving. Proven ability to enhance client well-being through emotional support and effective collaboration with healthcare teams. Recognized for professionalism and initiative in optimizing operations and ensuring customer satisfaction in diverse environments.

Overview

19
19
years of professional experience

Work History

Disability Support Worker

Inclusion Management
07.2025 - Current
  • Assisted individuals with daily living activities, promoting independence and dignity.
  • Provided emotional support and companionship to enhance client well-being.
  • Collaborated with healthcare professionals to implement care plans effectively.
  • Maintained accurate documentation of client progress and needs.

Floor Coordinator - Patient Services

SA Health
01.2022 - 06.2025
  • Coordinated daily operations to ensure efficient workflow and optimal resource allocation.
  • Assisted in scheduling staff shifts to maintain adequate coverage during peak hours.
  • Implemented organization strategies for workspace efficiency and improved task accessibility.
  • Supported team collaboration by communicating effectively across departments and personnel.

Retail Worker

Big W
08.2006 - 12.2021
  • Assisted customers with product selection, ensuring high levels of satisfaction and engagement.
  • Processed transactions accurately using POS systems, maintaining cash handling standards.
  • Managed inventory levels through regular stock checks and organized restocking efforts.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

Community Services

TAFE SA
SA
09-2025

Certificate III - Individual Support

Wade Vocational Training
Melrose Park, SA 5039
02-2021

Skills

  • Effective problem resolution
  • Professionalism and work ethic
  • Self-motivation and initiative
  • Documentation and reporting
  • Social skills development

Timeline

Disability Support Worker

Inclusion Management
07.2025 - Current

Floor Coordinator - Patient Services

SA Health
01.2022 - 06.2025

Retail Worker

Big W
08.2006 - 12.2021

Community Services

TAFE SA

Certificate III - Individual Support

Wade Vocational Training
Rachel O'Dea