Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachel Patrick Paul

Richmond,VIC

Summary

With a proven track record at Cambridge International School, I excel in creating engaging, safe learning environments, leveraging skills in classroom organization and fostering social-emotional learning. I've effectively mentored teachers and enhanced parent-teacher communication, significantly contributing to a supportive educational community. My approach blends creative teaching strategies with a focus on health and safety, ensuring holistic student development.

Overview

6
6
years of professional experience

Work History

Preschool Teacher Leader

Cambridge International School
02.2020 - 01.2021
  • Managed classroom behavior effectively, fostering a positive learning environment for all students.
  • Served as a mentor to new teachers, providing guidance and support to improve teaching practices and classroom management strategies.
  • Provided individualized attention to students struggling with specific concepts, offering targeted interventions to boost achievement levels.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, promoting cross-curricular connections and deeper understanding of concepts.
  • Developed strong relationships with parents through open communication, resulting in increased parent involvement and support.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive communication with parents in daily conversation and formal conferences.

Customer Service Associate

Dialog Service Pvt Limited
06.2015 - 10.2017
  • Helped large volume of customers every day with positive attitude over the phone calls and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Trained newly recruited associates in customer service protocols, elevating overall team's performance.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered prompt service to prioritize customer needs.

Teacher

Bond International School, Srilanka
02.2017 - 05.2017
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Assisted and supervised 38 children through entire school day.

Education

No Degree - English Literature

St.Mary's College
Trincomalee, Srilanka

Skills

  • Classroom organization
  • Sensory activities
  • Health and safety
  • Parent-teacher communication
  • Creative teaching strategies
  • Social-emotional learning
  • Language development
  • Positive reinforcement
  • Social skills development

Languages

English
Professional Working
Tamil
Native or Bilingual

Timeline

Preschool Teacher Leader

Cambridge International School
02.2020 - 01.2021

Teacher

Bond International School, Srilanka
02.2017 - 05.2017

Customer Service Associate

Dialog Service Pvt Limited
06.2015 - 10.2017

No Degree - English Literature

St.Mary's College
Rachel Patrick Paul