Summary
Overview
Work History
Education
Skills
Hobbies
REFERENCES
Timeline
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Rachel Purnell

Wauchope,NSW

Summary

Results-driven individual focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication..

Overview

3
3
years of professional experience

Work History

Retail Worker

Kmart
06.2022 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.

Hospitality Worker

KFC
02.2021 - 07.2022
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Improved hotel ratings by maintaining clean, comfortable, and well-organized guest rooms.
  • Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
  • Maximized room occupancy rates with effective sales techniques and clear communication of amenities.


Education

No Degree - Year 12 Student

St Joseph Regional College
Sovereign Hills, NSW
09.2024

Skills

  • Store Maintenance
  • Organizational skills
  • Conflict resolution
  • Product knowledge expertise
  • Problem-solving abilities
  • Adaptability and flexibility
  • Multitasking capabilities
  • Team collaboration

Hobbies

I currently enjoy and partake in running, going to the gym and painting

REFERENCES

Cooper Henderson- Manager

61 478 038 958

Nick- Manager

61 439 966 425

Timeline

Retail Worker

Kmart
06.2022 - Current

Hospitality Worker

KFC
02.2021 - 07.2022

No Degree - Year 12 Student

St Joseph Regional College

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Rachel Purnell