Rachel Ramsay
Hoxton Park ,NSW
Summary
Dedicated cleaning professional with a proven track record at Discovery Holiday Parks, excelling in sanitation practices and time management. Recognized for achieving zero complaints regarding cleanliness, I effectively trained new staff and implemented efficient cleaning techniques, ensuring compliance with health regulations and enhancing customer satisfaction through meticulous attention to detail.
Overview
14
14
years of professional experience
Work History
Cleaner
Discovery Holiday Parks
05.2023 - Current
- Followed infection control protocols strictly to prevent contamination and ensure safety standards.
- Assisted with waste management processes, adhering to environmental regulations and guidelines.
- Conducted routine inspections of facilities to identify maintenance or safety issues promptly.
- Trained new team members on cleaning procedures and best practices for efficiency and quality assurance.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
- Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
- Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
Washroom Cleaner
Bova Aus
07.2022 - 05.2023
- Maintained cleanliness of facilities through regular dusting, vacuuming, and sanitizing surfaces.
- Operated cleaning equipment such as floor buffers and carpet extractors efficiently.
- Followed safety protocols to ensure a safe and clean work environment for all staff.
- Assisted in inventory management by monitoring and restocking cleaning supplies as needed.
Cleaner
NSW Health
03.2012 - 09.2021
- Maintained cleanliness and sanitation of patient areas to ensure health compliance.
- Operated cleaning equipment effectively for efficient facility maintenance.
- Guided new staff through safety and cleaning procedures.
- Conducted thorough inspections to identify areas needing attention or improvement.
Education
No Degree - Learning Sphere Training Solutions
Moorefield Girls High
Kogarah, NSWSkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Sanitation practices
- Chemical handling
- Health and safety compliance
- Professional appearance
- Quality control
- Health and safety regulations
- Hazardous material handling
- Problem-solving
Timeline
Cleaner
Discovery Holiday Parks
05.2023 - Current
Washroom Cleaner
Bova Aus
07.2022 - 05.2023
Cleaner
NSW Health
03.2012 - 09.2021
No Degree - Learning Sphere Training Solutions
Moorefield Girls High