Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Rachel Reid

Port Willunga,SA

Summary

Qualified Support Carer/Worker known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving. Adept at establishing strong rapport with individuals from diverse backgrounds and cultures. Demonstrates strong analytical, communication and teamwork skills, with proven ability to adapt to new environments. Dedicated and enthusiastic happy disposition. Passionately pursuing a career in this field.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Support Worker

Kudos Services
04.2025 - 07.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Implemented behaviour management plans for clients with challenging behaviours, promoting harmonious living environment.
  • Drove clients safely to social activities and appointments.

Timber Floor Installer

Own Business
03.2023 - 03.2025
  • Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
  • Performed preventive maintenance on already fitted tiles to guarantee longevity.
  • Enhanced customer satisfaction by providing efficient and precise floor installation services.
  • Maintained a clean and organized workspace throughout each job site to minimize disruptions to the client''s property or daily routines.
  • Troubleshot complex installation issues under tight deadlines, ensuring minimal disruption to client schedules.
  • Efficiently managed multiple projects simultaneously while maintaining strict deadlines and quality control measures.

Master Personal Trainer

Own Business
05.2009 - 01.2018
  • Built strong rapport with clients through consistent communication regarding goals, progress updates, and adjustments to training plans as needed.
  • Led group exercise classes focused on strength training, cardiovascular endurance, flexibility, and balance improvement.
  • Continuously evaluated the effectiveness of clients'' training programs and made adjustments accordingly to ensure continuous progress towards their goals.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Demonstrated proper technique for exercises to avoid injuries.

Senior Pharmacy Assistant

Pialba Pharmacy
02.1989 - 10.1998
  • Ensured proper storage of medications according to regulatory guidelines, maintaining quality control measures.
  • Improved patient satisfaction by providing efficient and accurate medication dispensing services.
  • Reduced wait times for patients by effectively managing workflow and prioritizing tasks as necessary.
  • Maintained strict confidentiality of patient records, adhering to HIPAA regulations at all times.
  • Developed strong relationships with patients, providing personalized service that enhanced their pharmacy experience.
  • Contributed to team success by collaborating closely with pharmacists to ensure optimal patient care.
  • Made up Webster Packs and delivererd them to Nursing Home.

Education

High School Diploma -

Wirreanda High School
Morphett Vale, SA
12.1989

Skills

  • Personal Care Assistance
  • Cleaning Expertise
  • Empathetic Listening
  • Confidentiality and privacy
  • Maintaining professional boundaries
  • Cultural awareness
  • Proficient in active listening
  • Logical evaluation
  • Skilled in resolving conflicts
  • Empathy, compassion and patience
  • Comprehensive documentation skills
  • Emergency response skills
  • Strong verbal communication
  • Effective time management

Certification

Certificate IIII Master Personal Trainer

In progress - Certificate III individual Disability and Ageing Support

Interests

Beach, family, dogs, community and health

Timeline

Support Worker

Kudos Services
04.2025 - 07.2025

Timber Floor Installer

Own Business
03.2023 - 03.2025

Master Personal Trainer

Own Business
05.2009 - 01.2018

Senior Pharmacy Assistant

Pialba Pharmacy
02.1989 - 10.1998

High School Diploma -

Wirreanda High School

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Rachel Reid