Rachel Rodney
Narre Warren South,VIC
Summary
Compassionate Personal Care Assistant with the desire to take on new challenges. Devoted to giving every client patient-centered care, addressing all physical and emotional needs of support to residents. Strong work ethic working effectively unsupervised and quickly mastering new skills, great at multitasking and time management abilities, well organized compassionate and good relationship-building skills.
Im committed to improving patient well-being through personal care and interactive engagement supporting patients with daily living tasks. Caring for patients' healthcare needs, grooming, food preparation service and housekeeping. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Trained in personal care and hygiene, sterilization and inventory management.
Overview
17
17
years of professional experience
Work History
Personal Care Assistant
Homestyle Aged care,Rowville’s manor
Rowville , VIC
07.2023 - Current
- Built a strong and trusting rapport with residents and loved ones, respecting their privacy and confidentiality at all times.
- Aided with mobility and independence for disabled/aged individuals and continually monitored safety.
- Followed care plan and directions to administer medications.
- Assisted with meals to meet nutritional plans, and assisted with feeding when required.
- Recorded residents' temperature, pulse, and blood pressure to monitor health and well-being.
- Provided emotional support to residents by listening attentively and engaging them in meaningful conversations.
- Maintained accurate records of residents' care activities on computerized systems for charting purposes.
- Provided companionship to residents in our residential facility.
- Improved residents' outlook and daily living through compassionate care.
- Maintained daily living standards by assisting residents with personal hygiene needs.
- Researched community resources available for additional assistance or services if needed.
- Monitored the health and well-being of residents, and reported significant health changes.
- Assisted residents with activities of daily living, such as bathing, dressing, and grooming. ing and toileting.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Contacted medical providers on behalf of residents to follow up on appointments.
- Encouraged independence by helping residents develop self-care skills, such as attending lifestyle groups, or personal hygiene tasks.
- Helped residents get in and out of beds and wheelchairs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Assessed changes in the condition or behavior of the resident, which may require further medical attention.
- Recorded residents' status, progress, and challenges.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with a diverse group of coworkers to accomplish goals.
- Supported the spiritual, emotional, cultural, and sexual needs of a resident.
- Read care plans, and follow instructions.
- OHS and manual handling.
- Participated in regular safety training.
- Staff training of new employees.
Environmental Services Health Care Giver (PSA)
St John Of God
Berwick, VIC
02.2018 - Current
- Cleaning and sanitizing of all hospital areas, including theaters, patient wards, waiting rooms, recovery areas, procedure rooms, vaccination rooms, medical supplies, kitchen common rooms, oncology, radiology, ICU, critical care unit, labor wards, and nurseries.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash.
- Reviewed daily schedules to plan out cleaning routines, and gather needed supplies.
- Exceeded facility standards regularly by working with a detail-oriented approach.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services while working in a fast-paced environment with multiple interruptions.
- I communicated with the maintenance team about the damages to be repaired.
- Communicates with patients regarding requests for additional supplies, or cleaning services.
- Knowledge of all procedures for infectious control, chemical safety, manual handling, and OHS.
- Staff training of new employees.
- Care and respect for patients, keeping their privacy and confidentiality of patient information, and the ability to work quickly and remain calm under pressure.
Food Service Worker
Hillcrest Chrisman colledge
Berwick, Victoria
02.2016 - 12.2018
- Assisted cook with meal prep of various menu.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Performed work to top standards, providing best service for students, employees and school visitors.
- Followed food guidelines for safe serving, appropriate temperatures and proper presentation.
- Operated industrial dishwasher.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Delivered orders to kitchen and checked for accuracy and correct temperature on pick-up before serving to customers.
- Tailored orders to address customer allergies and dietary requirements.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism to ensure customers received high-quality service.
- Participated in ongoing training to enhance job skills and knowledge.
Staff Assistant
The Shed Skatepark
Cranbourne , Victoria
11.2010 - 11.2012
- Restocked shop items and organized shelves and price merchandise. Set up & maintained store displays
- Placed special orders and contacted customers when order arrived.
- Cash register POS.
- Informed customers of events and responded to related questions by providing general information.
- Minimized theft using deterrent techniques and reported thefts or losses.
- Booked lessons and made tee time reservations.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- First Aid responder
- Birthday party host
Fitness Instructor
Ready Steady Go
Narre Warren , VIC
07.2008 - 12.2010
- Demonstrated stretching, cool-down and recovery techniques following workouts.
- Motivated clients to stay committed to preset fitness goals.
- Helped clients utilize fitness equipment properly using verbal instructions and demonstrations.
- Scheduled class times and appointments according to client availability.
- Kept track of client fitness goals, progress and personal records.
- Gathered appropriate workout equipment before class sessions and tracked facility inventories.
- Adhered to safety standards and utilized first aid during emergency situations to treat injuries.
- Notified clients about class prices, promotions and available payment options.
- Coached and encouraged participants during exercises and routines.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Explained and demonstrated fitness and conditioning techniques and movements.
- Observed participants during classes, watching for issues and incorrect techniques.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Enforced safety rules and procedures to minimize injuries.
- Treated minor injuries and administered first aid.
Education
Certificate III in Individual Support - Aged Care
Chisholm Institute
Melbourne, VIC07-2023
Certificate - First Aid
Life Saving First Aid
Dandenong, VIC03.2023
Diploma - Photography
Photography Studies College
Melbourne, VIC11.2016
Cert III, Cert IV And Diploma of Fitness - Personal Trainer
Victoria Fitness Academy
Narre Warren, VIC12.2010
On Line Training - Health Care
St John Of God
Berwick, VICCertificate - Assisted clients with medication skill set
Warner Institute
Rowville, VICSkills
- Mobility assistance
- Community Activities
- Relationship building
- Meal allocation
- Respectful and compassionate
- Community Integration
- Verbal and written communication
- PPE usage
- Housekeeping
- Incident Reporting
- Time management
- ADL assistance
- Client transportation
- Client documentation
- Patient ambulation
- Personal hygiene assistance
- CPR Certification
- Diet and nutrition
- Problem Identification
- Team Collaboration
- First Aid Certification
- Supportive personality
- Active listening
- Reliable and trustworthy
- Assist clients with medications
Additional Information
- Drivers License
- 2022 Kia - fully insured
- Police Check
- Working With Children's Check
- First Aid ,CPR and Anaphylactic
- Recycling Compactor Operator
- Garbage Compactor Operator
- Scissor Lift Operator small
- Fully Vaccinated
References
- Chris Grieef - Teacher at Allied Health & Aged Care Chisholm
(W) 03 9212 4810
(E) chris.grieef@chisholm.edu.au
- Gayle Evangelista - Nursing and allied health assessor individual support (aged/disability) course Teacher from Chisholm
(M) 0407 413 351
- Gaynor Donaldson - My supervisor at St John Of God
(W) 03 87845000
(E) gaynor.donaldson@sjog.org.au
- Maree Airdrie - My supervisor at St John of God
(M) 0409 598 683
(E) maree.airdrie@sjog.org.au.
- Tony Huisintveld - ANUM At St John of God - Unit Manager (character reference)
(M) 0438 685 078
(E) Tony.huisintveld@sjog.org.au
- Jennyanne McCann - Student Facilitator ICU At St John Of God (character reference)
(M) 0407 924 513
- Jean Scotland - Friend
(M) 0419 553 087
Accomplishments
- Rowville Manor care award and recognition award programe received in Nov,Dec,Jan,April and July for outstanding performance teamwork positive attitude and contribution to enriching residents lives. These Awards are given out monthly and are nominations from residents and there families.
Timeline
Personal Care Assistant
Homestyle Aged care,Rowville’s manor
07.2023 - Current
Environmental Services Health Care Giver (PSA)
St John Of God
02.2018 - Current
Food Service Worker
Hillcrest Chrisman colledge
02.2016 - 12.2018
Staff Assistant
The Shed Skatepark
11.2010 - 11.2012
Fitness Instructor
Ready Steady Go
07.2008 - 12.2010
Certificate - First Aid
Life Saving First Aid
Diploma - Photography
Photography Studies College
Cert III, Cert IV And Diploma of Fitness - Personal Trainer
Victoria Fitness Academy
On Line Training - Health Care
St John Of God
Certificate III in Individual Support - Aged Care
Chisholm Institute
Certificate - Assisted clients with medication skill set
Warner Institute
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