Summary
Overview
Work History
Skills
Accomplishments
References
Timeline
Generic

Rachel Sheehan

Ballarat,VIC

Summary

Approachable yet driven entrepreneur with a proven track record at LYDIARDgeneral and Studio Gas Ballarat, accomplished in business development and customer relationship management. Excelled in business growth and driving revenue growth through strategic marketing and exceptional service. Skilled in financial planning and networking, consistently surpassing revenue objectives and fostering key industry relationships.

Overview

9
9
years of professional experience

Work History

Proprietor

LYDIARDgeneral
09.2021 - 08.2024
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Analyzed market trends to identify opportunities for expansion and diversification in the industry.
  • Developed and managed relationships with suppliers.
  • Boosted sales through effective merchandising strategies and attractive store displays.
  • Increased customer satisfaction by providing personalized service and addressing clients needs.
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Mentored staff members, fostering professional development and enhancing overall team performance.
  • Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
  • Strategically led business expansion into new markets, resulting in increased revenue generation opportunities.
  • Negotiated contracts with suppliers, securing favourable terms that reduced operational expenses.
  • Fostered strong relationships with key industry stakeholders to establish beneficial collaborations for mutual growth.
  • Grew revenue through targeted marketing campaigns and strategic partnerships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Proprietor

Studio Gas Ballarat
09.2015 - 09.2020
  • Improved business reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
  • Boosted sales through effective merchandising strategies and attractive store displays.
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Negotiated contracts with suppliers, securing favourable terms that reduced operational expenses.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Launched successful promotional events, driving increased foot traffic and generating greater brand awareness.
  • Surpassed revenue objectives year over year through strategic promotional plans.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.

Skills

    • Business Development
    • Networking skills
    • Customer Relationship Management
    • Negotiation
      • Business marketing
      • Financial Planning
      • Business management and development

Accomplishments

  • 2018 Winner Commerce Ballarat Federation University Retail Business Award - Studio Gas Ballarat
  • 2022 Finalist Commerce Ballarat Federation University Restaurants, Cafes and Pubs Award -LYDIARDgeneral
  • 2023 Finalist Commerce Ballarat Federation University Small Medium Enterprise Award - LYDIARDgerneral

References

Business

  • Brooke Ashby

     Associate Principle 

     Ryan and Co Accountants

     03 5337 6117


Personal

  • John Burke

     0417 384 814

Timeline

Proprietor

LYDIARDgeneral
09.2021 - 08.2024

Proprietor

Studio Gas Ballarat
09.2015 - 09.2020

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Rachel Sheehan