Rachel Smeeton
Doonan
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Director
Powers Konstruction
05.2024 - Current
- Developed teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Office Assistant
Powers Konstruction
04.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Retail Sales Associate
Bras and Things
10.2012 - 08.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Retail Store Manager
Mombasa
01.2010 - 01.2011
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Retail Sales Associate
Bridal Lane
03.2007 - 12.2009
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
Pharmacy Assistant
Maleny Amcal Pharmacy
03.2005 - 01.2007
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
Education
Diploma - Fashion Design
Nambour Tafe
Nambour11.2007
High School Diploma -
Maleny State High School
Maleny, QLD11.2005
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Management
- Strategies and goals
- Staff Management
- Business Planning
Timeline
Director
Powers Konstruction
05.2024 - Current
Office Assistant
Powers Konstruction
04.2021 - Current
Retail Sales Associate
Bras and Things
10.2012 - 08.2015
Retail Store Manager
Mombasa
01.2010 - 01.2011
Retail Sales Associate
Bridal Lane
03.2007 - 12.2009
Pharmacy Assistant
Maleny Amcal Pharmacy
03.2005 - 01.2007
Diploma - Fashion Design
Nambour Tafe
High School Diploma -
Maleny State High School
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