Rachel Smith
Surfers Paradise,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to manage customers through problem solving and building customer relationships to support the business.
Overview
2
2
years of professional experience
Work History
Nail Technician
Miracle Nails And Spa
10.2023 - Current
- Boosted salon revenue by upselling additional services and retail products to clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Assisted in training new hires on salon procedures, policies, and best practices in nail care services.
Nail Technician
Seductive Nails
06.2022 - 10.2023
- Boosted salon revenue by upselling additional services and retail products to clients.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Assisted in training new hires on salon procedures, policies, and best practices in nail care services.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
Education
High School Diploma -
St Hildas School
Southport, QLD11.2024
Skills
- Appointment Management
- Customer Service
- Attention to Detail
- Front Desk Management
- Call Answering and Routing
- Active Listening
- Problem-Solving Skills
- Verbal and Written Communication
- Financial Administration
Accomplishments
- Red Cross babysitting certificate
- Duke of Edinburgh Silver award
- Received an estimated atar of 92.5
- Kelly Pang Nails certificate
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Nail Technician
Miracle Nails And Spa
10.2023 - Current
Nail Technician
Seductive Nails
06.2022 - 10.2023
High School Diploma -
St Hildas School
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