Summary
Overview
Work History
Education
Skills
References
Timeline
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Rachel Stephens

Rachel Stephens

Croydon North,VIC

Summary

I am a detail-oriented individual adept at collecting, summarising and processing information.

Organised and dedicated to work, with excellent verbal and written communication skills.

Searching for a role that will suit my needs being someone that is Neuro-diverse, I hope to bring my skills into an inclusive workplace.

I plan to continue my studies within the criminology field, a position that would enhance these skills and experience would be valuable.

Overview

6
6
years of professional experience

Work History

Clinical Support Assistant

Link Allied Health
11.2021 - Current
  • Assisted with billing tasks.
  • Created effective clinical resources.
  • Performed routine office tasks necessary for office operation.
  • Ensured continuity of care by accurately documenting client data, and any changes in a patient's condition into electronic health records system.
  • Conducted patient intake and documented relevant information.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Ensured accuracy in medical records by diligently updating and maintaining patient information.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.

Director

Clocksicle
03.2020 - 12.2021
  • Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
  • Negotiated price and service with customers and wholesalers to decrease expenses and increase profit.
  • Managed budgets to ensure optimal use of resources while maintaining financial stability.
  • Formed partnerships and connected with potential wholesalers to drive business development.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Sales Consultant

Kresta Blinds
07.2018 - 12.2019
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Provided sales and customer service assistance to walk-in traffic
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place custom orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to product, size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Graduate Certificate - Forensic Behavioural Science

Swinburne University
Melbourne, VIC
12.2023

Bachelor of Social Science - Criminology

Swinburne University
Melbourne, VIC
01.2020

Diploma of Screen and Media -

National Academy of Beauty
Melbourne, VIC
01.2018

Skills

  • Motivated, enthusiastic, organised and professional
  • Flexible Schedule
  • Proficient in Microsoft Office including Excel and PowerPoint
  • Organised and Time Management
  • Continuing Education (Masters in Criminology and Criminal Justice)
  • Able to translate complex text into easily readable material
  • Computer Skills
  • Diversity and Inclusion
  • Analytical and Critical Thinking
  • Written Communication
  • Research and analysis abilities

References

  • Dr. Delwyne Stephens, Senior Speech Pathologist and Director of Link Allied Health, Link Allied Health, 0402395530
  • Michelle Humphreys, Senior Occupational Therapist, Link Allied Health, 0431638672

Timeline

Clinical Support Assistant

Link Allied Health
11.2021 - Current

Director

Clocksicle
03.2020 - 12.2021

Sales Consultant

Kresta Blinds
07.2018 - 12.2019

Graduate Certificate - Forensic Behavioural Science

Swinburne University

Bachelor of Social Science - Criminology

Swinburne University

Diploma of Screen and Media -

National Academy of Beauty

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Rachel Stephens