Rachel Stewart
Glenfield,NSW
Summary
Reliable and efficient Admin with advanced organizational, documentation and time management abilities. Knowledgeable about receiving, checking and storing merchandise, and invoicing. Prepared to offer 7 years of experience and take on a challenging new role.
Overview
7
7
years of professional experience
Work History
Office Administrator
JB Hi-Fi
04.2024 - Current
- Daily cash count and balancing, preparation of daily bank deposit and review of weekly timesheets for payroll processing
- Developing and maintaining accurate employee records ensuring that all required documentation is compliant and securely stored
- Supporting the implementation and effective operation of any process improvements that occur within the store
- Accurate reconciliation of store expenses and in store accounts
- Supporting BOH Operations with invoicing
- Safety Auditing
Storeperson/Operations Coordinator
J B Hi Fi
04.2023 - Current
- Managing scheduling and task delegation for a five-member storeroom team
- Overseeing storeroom staff and maintaining efficiency in a fast-paced environment
- Completing physical inventory counts each week
- Picking stock according to an online ordering app and preparing for shipment
- Answering constant flow of calls promptly regarding online orders and repair status, and internal company stock transfers
- Maximizing customer satisfaction by organizing product repairs, replacements and deliveries
- Liaising with customers, management and sales team to better understand customer needs and recommending appropriate solutions.
Storeperson/Operations Coordinator
JB HIFI
11.2016 - 04.2023
- Managing scheduling and task delegation for a five-member storeroom team
- Overseeing storeroom staff and maintaining efficiency in a fast-paced environment
- Completing physical inventory counts each week
- Picking stock according to an online ordering app and preparing for shipment
- Answering constant flow of calls promptly regarding online orders and repair status, and internal company stock transfers
- Maximizing customer satisfaction by organizing product repairs, replacements and deliveries
- Liaising with customers, management and sales team to better understand customer needs and recommending appropriate solutions.
Education
School Certificate -
Chifley College Mount Druitt Campus
Certificate III - Hospitality- Food And Beverage
TAFE NSW
01.2010
Certificate II - Information Technology
TAFE NSW
01.2009
Skills
- Customer-oriented
- Professional phone manner
- Proficient in MS Office
- Exceptional time management skills
- Computer-savvy
- Complaint resolution
- Staff education and training
- Data entry
- Recordkeeping strengths
- Documentation skills
- Managing stock
- Shipping and receiving
- Order fulfillment
- Shipping procedures understanding
Timeline
Office Administrator
JB Hi-Fi
04.2024 - Current
Storeperson/Operations Coordinator
J B Hi Fi
04.2023 - Current
Storeperson/Operations Coordinator
JB HIFI
11.2016 - 04.2023
School Certificate -
Chifley College Mount Druitt Campus
Certificate III - Hospitality- Food And Beverage
TAFE NSW
Certificate II - Information Technology
TAFE NSW
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