Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
All Rounder
Donut King - Top Ryde Shopping Centre
11.2022 - 07.2023
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Planing Manager
ZHENGHE Real Estate And Consultant Company
06.2015 - 11.2018
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Developed and implemented marketing strategies to use for launches and promotions.
Supervise the implementation of the plans and adjust the plans to handle any change in marketing.
Coordinate different departments to guarantee the implementation plans.
Assist team members to improve and grow their skills.
Closely collaborate with activity company and media firm to promote and maintain company image.
Used data analytics to track market and customers dynamics and adjust strategies in time to increase customer flow.
Assist in building design and provide constructive and effective advise.
Marketing Team Leader
CHENGDU Asia-Pacific Real Estate Company
12.2012 - 05.2015
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Collaborated with senior sales,developer and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
Researched marketplace trends to develop marketing solutions and enhance business operations.
Consulted with sales teams to enhance promotions and events based on customer interest data.
Marketing Assistant
CHENGDU ZHONGCHENG REAL ESTATE COMPANY
07.2012 - 11.2012
Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
Gathering marketing data and analyse in weekly bases.
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Customer Service Assistant at Donut King- Sunshine Marketplace Shopping CentreCustomer Service Assistant at Donut King- Sunshine Marketplace Shopping Centre
Customer Service at Donut King, Donut King Mid Valley, Donut King Fountain GateCustomer Service at Donut King, Donut King Mid Valley, Donut King Fountain Gate