Rachel Thomas JP
Luddenham,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Resourceful Project Manager with quality years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
9
9
years of professional experience
Work History
Project Manager
BTWS
02.2019 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Maintained open communication by presenting regular updates on project status to customers.
TV Commercial - Billboard Advertising
Talent Agency For Ampol Australia
04.2021 - 04.2022
- Adhere to tight deadlines with respect to filming.
- Present as requested for photo shoot.
- Adhere to confidentiality contract.
- Operate heavy vehicle within filming area, whilst performing requests and monitoring for camera operators and safety hazards.
Board of Directors Member
Women In Trucking Australia
12.2020 - 03.2022
- Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
- Defined organizational problems to create and implement correction plans.
- Managed and planned social activities to encourage program engagement.
- Collaborated with 7 other members to seek involvement in policy decisions, fundraising and visibility of organization.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
- Researched potential local, regional and national funders and assisted in relationship building.
- Provided personalized business consulting and overhauled services to strengthen client success.
Regulatory Compliance Manager
Metro Tipper Hire
09.2018 - 02.2019
- Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Managed compliance efforts, reporting and audits.
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
- Defined and developed policies and procedures for consumer reporting and privacy practices.
Regulatory Compliance Manager
Load And Go Pty Ltd
07.2017 - 09.2018
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Evaluated customer complaints, processes and all other aspects of operations to assess compliance.
- Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training.
- Defined and developed policies and procedures for consumer reporting and privacy practices.
- Delivered and tracked program training for all associates and supervisors in order to safeguard continuing business relationships.
- Structured programs, produced working documentation and implemented best practices.
- Managed compliance efforts, reporting and audits.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Operations Manager
Compass Tours
07.2016 - 07.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted positive customer experience through day-to-day supervision and management of Logistics facility.
- Daily allocation of staff and vehicles.
- Counselling of staff on complex and sensitive issues as required from customer feedback received.
Finance and Administration Administrator
Dept of Industry, Innovation, Science and Research
Sydney, NSW
- Conducted research, gathered information from multiple sources and presented results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Collaborated with team members to achieve target results.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used Microsoft Word and other software tools to create documents and other communications.
Census Area Supervisor (4 x consecutive Census)
Australian Bureau of Statistics
Sydney, NSW
- Worked flexible hours across night, weekend and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Delivered services to customer locations within specific timeframes.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Carried out day-to-day duties accurately and efficiently.
Education
Certificate IV - Business Administration And Management
TAFE NSW
OnlineCertificate IV - Training And Assessment
Benchmark College
Penrith, NSWCertificate IV - Financial Services (Accounting)
TAFE NSW
Richmond, NSWCertificate III - Accounts Clerical
TAFE NSW
RichmondSkills
- Managing Multiple Projects
- Workforce Training
- Subcontractor Relations
- Systems Implementations
- Contractual Obligations
- Timely Project Completion
- Microsoft PowerPoint
- Managing Subcontractors
- Continuous Improvement Projects
- Process Development and Implementation
- Maintenance Requirements
Timeline
TV Commercial - Billboard Advertising
Talent Agency For Ampol Australia
04.2021 - 04.2022
Board of Directors Member
Women In Trucking Australia
12.2020 - 03.2022
Project Manager
BTWS
02.2019 - Current
Regulatory Compliance Manager
Metro Tipper Hire
09.2018 - 02.2019
Regulatory Compliance Manager
Load And Go Pty Ltd
07.2017 - 09.2018
Operations Manager
Compass Tours
07.2016 - 07.2017
Certificate IV - Business Administration And Management
TAFE NSW
Certificate IV - Training And Assessment
Benchmark College
Certificate IV - Financial Services (Accounting)
TAFE NSW
Certificate III - Accounts Clerical
TAFE NSW
Finance and Administration Administrator
Dept of Industry, Innovation, Science and Research
Census Area Supervisor (4 x consecutive Census)
Australian Bureau of Statistics
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