Diligent Medical Receptionist with comprehensive background in managing front-desk operations at medical facilities. Successfully facilitated patient scheduling and maintained accurate records, ensuring seamless communication between departments. Demonstrated proficiency in administrative tasks and patient care coordination.
Overview
24
24
years of professional experience
Work History
Senior Medical Receptionist
Wilton Doctors Medical Centre
03.2021 - Current
Managed multi-line phone system and pleasantly greeted patients.
Reconciled mixed billed, resolve discrepancies, contributing to improved financial accuracy.
Boosted clinic efficiency by maintaining organized patient records and coordinating with the medical team for timely updates.
Placed new supply orders, managed inventory and restocked clerical spaces.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Workers Compensation - Processed medical insurance claims and payments.
Cleared Debtors
Managed front office operations effectively during peak hours, maintaining a professional environment for both staff and patients.
Coordinated referrals efficiently by liaising with specialists'' offices and obtaining necessary documentation in a timely manner.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Administration Staff rostering
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Office Administrator/Receptionist
JRM Building & Carpentry NSW Pty Ltd
01.2019 - 06.2020
Maintaining Security and telecommunications systems
Contributing to the team by accomplishing tasks as needed
Answering telephones, taking and relaying messages, providing information to callers
Following procedures, rules and regulations, WH&S
Providing administrative duties and support
Provide quotations to clients
Managing digital and hard-copy filing systems
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Estimating PA - Plumbing Fixtures Estimator
Planet Plumbing Group
04.2009 - 05.2010
Maintain security system, following procedures, logging in visitors and providing visitor passes
Greeting guests, providing them with a positive first impression of organization on arrival
Answering and working a multi-lined phone system, taking messages and providing assistance
First Aid Officer - Accredited Certificate
Submit tenders by cut off date to builders and construction companies
Provide quotations to clients
Liaise with suppliers for pricing, product training and knowledge
Incharge Cardiac Scrub Nurse at Doctors Hospital & Medical Centre, Lahore-Pakistan.Incharge Cardiac Scrub Nurse at Doctors Hospital & Medical Centre, Lahore-Pakistan.