Wayne Lyons
Melton,VIC
Summary
Accomplished Branch Manager with a robust background in mechanics and transport, notably at Valvoline. Excelled in enhancing service quality, achieving a significant increase in customer satisfaction. Skilled in automotive diagnostics and operations management, demonstrating exceptional team leadership and problem-solving abilities. Proven track record of driving revenue growth and optimizing resource allocation through strategic planning and effective staff management. Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Highly versatile and experienced with latest technology and advancements in the industry.
Overview
17
17
years of professional experience
Work History
Mechanic
Safe N Sound
02.2021 - 06.2024
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Disassembled defective parts to make proper repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Truck Driver
Ryan’s Transport
01.2012 - 10.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Garden Maintenance Supervisor
Life Style Villages
02.2009 - 01.2012
- Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
- Established strong relationships with vendors for reliable supply of high-quality plants, materials, and equipment at competitive prices.
- .Supervised the installation of irrigation systems that ensured consistent water supply throughout the gardens.
- Improved team productivity by effectively delegating tasks and providing clear instructions.
- Ensured healthy plant growth with proper pruning, fertilizing, and watering techniques.
Branch Manager
Valvoline
03.2007 - 01.2010
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
High School Diploma -
Wedderburn High School
School11.1992
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Diagnostic abilities
- Automotive diagnostics
- Team Leadership
- Verbal and written communication
- Operations Management
- Staff Management
- Sales Techniques
- Policy Implementation
Timeline
Mechanic
Safe N Sound
02.2021 - 06.2024
Truck Driver
Ryan’s Transport
01.2012 - 10.2020
Garden Maintenance Supervisor
Life Style Villages
02.2009 - 01.2012
Branch Manager
Valvoline
03.2007 - 01.2010
High School Diploma -
Wedderburn High School