Rachel Trigg
Yaroomba,QLD
Summary
A dedicated and passionate educator with a Bachelor's degree in Primary Education. I am excited to explore opportunities at Coolum State School. The goal is to instil a love for learning and foster academic excellence among future and current students. Seeking a school that shares values and prioritises the professional growth of educators to develop effective and inspiring leaders in education. Experience in creating engaging lesson plans tailored to diverse learning needs. I am confident in providing an inclusive and stimulating classroom environment. Possess a strong understanding of child development principles and educational best practices to support student growth and development effectively.
Overview
17
17
years of professional experience
Work History
Franchisee Muffin Break-Sunshine Plaza
Foodco
12.2007 - Current
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Collaborated with fellow franchisees on best practices sharing to optimize operations across multiple locations within the network.
- Coordinated successful promotional events aimed at increasing brand awareness and attracting new clientele to the franchise location.
- Built strong relationships with suppliers, negotiating favourable terms and ensuring timely delivery of products and services.
- Optimised staffing levels during peak hours to ensure optimal customer service while minimising labour costs during slower periods throughout each day.
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Interacted well with customers to build connections and nurture relationships.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Expanded market reach through strategic partnerships with local businesses, resulting in mutually beneficial collaborations that drove increased sales volume for both parties involved.
- Fostered a positive work environment by addressing employee concerns promptly and effectively resolving conflicts as they arose.
- Trained and guided team members to maintain high productivity and performance metrics.
Colorado Store Manager
Colorado
01.2008 - 01.2009
- Managing a high-volume store with up to 35 staff
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Stock taking, organisation of rostering, cleaning and general duties associated with a business
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Maintained proper product levels and inventory controls for merchandise and organised backroom to facilitate effective ordering and stock rotation.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Rotated merchandise and displays to feature new products and promotions.
- Interacted well with customers to build connections and nurture relationships.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
Bachelor's degree - Primary Education
Open University
Curtin University 01.2024
Skills
- Work ethic
- Problem-solving skills
- Leadership skills
- Technology proficiency
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organisational skills
- Verbal and written communication
Timeline
Colorado Store Manager
Colorado
01.2008 - 01.2009
Franchisee Muffin Break-Sunshine Plaza
Foodco
12.2007 - Current
Bachelor's degree - Primary Education
Open University
Similar Profiles
Suraj ChhetriSuraj Chhetri
Corporate Support Coach at FoodcoCorporate Support Coach at Foodco
Taiwo OlayemiTaiwo Olayemi
Sales Assistant at FoodcoSales Assistant at Foodco
Felix DixonFelix Dixon
Truck Helper and Trainer at FoodcoTruck Helper and Trainer at Foodco