Summary

Overview

Work History

Education

Skills

Timeline

Rachel Urquhart

Hillston,NSW

Summary

Adept at inventory management and fraud prevention, I excelled at Red Bank Cafe by enhancing customer satisfaction and streamlining operations. Skilled in balancing drawers and processing exchanges, my proactive approach and engagement skills significantly improved service quality, demonstrating my ability to thrive in fast-paced environments.

Overview

1

1

year of professional experience

Work History

Cooking/Cleaning/Cashier

Red bank cafe

Hillston, NSW

11.2023 - Current

Trained new team members in cash register operation, stock procedures, and customer services.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Delivered high level of customer service to patrons using active listening and engagement skills.
Stocked shelves with merchandise when needed.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Accepted cash and credit card payments, issued receipts and provided change.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Performed other duties as assigned by management.

Education

Goulburn High

Goulburn, NSW

01-1991

Skills

Product restocking
Returns processing
Drawer balancing

Exchanges processing
Inventory management
Fraud prevention awareness

Timeline

Cooking/Cleaning/Cashier

Red bank cafe

11.2023 - Current

Goulburn High