Rachel Wang
Melbourne,Victoria
Summary
Enthusiastic and reliable Sales Assistant with one year of experience in fast-paced retail environments. Skilled in customer service, point-of-sale (POS) systems, stock management, and achieving sales targets. Known for a friendly attitude, attention to detail, and ability to work well in team settings. Secking to contribute to a dynamic retail team and deliver exceptional customer experiences.
Overview
1
1
year of professional experience
Work History
Cashier and Storage
Terrywhite Chemmart
Melbourne, Victoria
01.2024 - 11.2024
- Assisted over 100 customers daily, maintaining high satisfaction ratings.
- Operated cash register and EFTPOS systems with 100% accuracy.
- Helped exceed monthly sales targets by up to 15% through upselling and personalized recommendations.
- Maintained stock levels, and supported visual merchandising efforts.
- Learned most medicines at the chemist in two weeks and was able to introduce customers to the most appropriate medicine required for treatment (e.g Recommending the suited health products due to each customer's health situation and need).
Smoothie Barista
Bitterjoy
Melbourne, Victoria
10.2023 - 12.2023
- Maintained the cleanliness and organization of the smoothie bar and workstation.
- Provided excellent customer service by greeting with a passionate, and joyful tone.
- Obtained the ability to deal with different customer requests in a way that satisfied both our team and the customer.
- Collaborated with team members to create a welcoming environment for customers.
- Handled cash transactions accurately while ensuring a smooth checkout experience.
Education
Bachelor of Science - Pure Maths
The University of Melbourne
10-2027
High School Diploma -
Yarra Valley Grammar
10-2023
Skills
- Customer service & conflict resolution
- Sales & upselling techniques
- POS operation & cash handling
- Visual merchandising
- Team collaboration
- Patience and empathy
Languages
Chinese (Mandarin)
Native/ Bilingual
Korean
Professional
Timeline
Cashier and Storage
Terrywhite Chemmart
01.2024 - 11.2024
Smoothie Barista
Bitterjoy
10.2023 - 12.2023
Bachelor of Science - Pure Maths
The University of Melbourne
High School Diploma -
Yarra Valley Grammar
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