Rachel Woods

• Support and work together with manager in planning and directing staff of 4 casuals.
• Increased company's profit through building customer relationships.
• Recruit potential candidates and together with manager further develop and train their performance with utmost respect.
• Maintain visual merchandising standards with regular deliveries of new season stock and store campaigns and daily store presentation.
• Maintain and manage store when Store Manager is away.
• Support manager with rosters.
• Respond and communicate with other departments and managers on computer and phones regularly.
• Multi-tasking in fast paced environment.
• Constant learning of fabrics, products, new ranges coming in.
• Open and close of store and daily operations.
• Money handling and banking.
• Maintain stock organization.
• Maintain positive environment and attitude.

• Maintained punctuality and worked to ensure store standards and policies where met.
• Opened with three other casual sales stylist's new pop-up shop in Sunshine Plaza.
• Develop and organize register operations.
• Communication via store mobile phone all end of day emails, mini stocktaking, etc. with Director and/or Assistant to Director.
• Develop and maintain repeat customers with one-on-one excellent customer service.
• Work in team to create visual appeal in store.
• Responsible for store transfers, paperwork, banking,

Full support of achieving all KPIS, merchandising to standard, customer VIP communication for repeat sales, manage store when Store Manager has had holidays, all daily operations of running busy menswear business in Hastings Street Noosa Heads.

• Completed all daily tasks and special assignments with efficient and quality-driven approach.
• Educated customers about brand to incite excitement about company's mission and values.
• Stocked and replenished merchandise according to store merchandising layouts
• Cultivated customer-focused shopping environment by greeting and responding to all customers in friendly manner.
• Maintained established merchandising standards, including window, sales floor and promotional displays
• Contributed to team success by exceeding team sales goals by 10%
• Built relationships with customers to increase likelihood of repeat business
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration

• Maintain and develop strong customer relations with Director of Blazer and all levels of Myer Management
• Increase sales and be a strong competitor.
• Staff recruiting and training of casual staff for Blazer.
• Merchandise new season stock and store regularly.
• Stock control
• Sale and event set ups.
• Maintain immaculate personal presentation

• Managed staff of 7 casuals and 1 assistant manager.
• Counted cash drawers and made bank deposits.
• Assigned employees to specific duties to best meet needs of store.
• . Hired and trained personnel in sales and merchandising.
• Scheduled and led store meetings for all employees. Increases KPI by 70% within three months of starting as store manager. Awarded certificate of excellence by Centre Management.
• All store operations.

• Establish relationships with potential and actual customers.
• Drive sales, lift KPI and analyze variances.
• Stock control.
• Support store manager in interviewing job candidates and making staffing decisions and book work.
• Boost staff and store morale.

• Straight into management role as previous manager quit on spot for Charlie Brown.
• Achieve set sales targets.
• Recruit and train staff of 4 casuals and 1 assistant manager for new concession in Myer Melbourne opening for Howard Showers.
• Generated repeat business through exceptional customer service.
• Trained and developed new staff on POS systems and key sales tactics and merchandising and stock control.
• Store inventories.
• Identified poor work habits to improve store effectiveness.
• Stocked and faced concession items

• Achieve and exceed set sales targets.
• Merchandise stock regularly to maximize sales.
• Strong communication with customers to build repeat business.
• Recruit and train 1 casual to maximize sales
• Liaise with all levels of staff and management within Myer to maximize sales.

• Key person
• Customer servicer merchandising and stock control.
• Promoted from sales consultant to assist Team Leader.
• Co-ordinate sale events and have good relationships with all staff, reps and customers.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Lifted KPI's 80% within 3 months
• Proven sales results managing with passion, dedication and loyalty.