Rachel Zammit
Patterson Lakes
Summary
To utilise my diverse skill set and adaptability in a dynamic role, where I can effectively use my multi-tasking abilities, organisational and leadership skills to ensure smooth operations and contribute to overall team and company success.
Overview
29
29
years of professional experience
Work History
VISUAL MERCHANDISING MANAGER
RCR INTERNATIONAL PTY LTD
11.2016 - 12.2024
- Develop and execute Bunning’s store planogram to meet sales and marketing objectives
- Create and implement visually appealing and effective product displays to enhance the customer shopping experience and sales
- Oversee the design and installation of in-store layouts with onsite training of merchandising teams consisting of 50+ team members throughout Australia
- Ensure the merchandising team is equipped with all necessary tools, resources and information to effectively execute their responsibilities
- Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective
- Conduct regular store audits to confirm that in-store displays comply with planograms and merchandising standards,300+ Bunnings stores nationwide
- Collaborate with National account manager, analysing market trends for product range selection to meet market/customer needs
- Manage the launch of new products into the market
- Design and develop high quality product artwork for packaging, labels and promotional materials
- Support in developing and implementing product strategy for the brand
- Work closely with Bunnings VM and Category Manager to ensure new product rollout is executed in-line with store standards and target time frames300+ Bunnings stores nationwide
- Analysis of sales data of new and existing products to make data driven adjustments
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Increased sales revenue by strategically placing high-demand products in visually prominent areas.
SALES AND MARKETING SUPPORT
RCR INTERNATIONAL PTY LTD
01.2007 - 11.2016
- Preparing sales presentations, proposals and reports for National Sales Manager and Account Managers
- Maintain and update customer database and sales records
- Coordinate marketing campaigns, including social media and email
- Create marketing materials including catalogues, brochures, product data information sheets and digital content
- Act as a liason between sales, marketing and other departments to streamline processes
- Design and develop high quality product artwork for packaging, labels and promotional materials
- Create innovative and visually appealing packaging designs that enhance product appeal and consumer engagement
- Capturing high quality images of products to showcase them effectively for marketing and promotional purposes
- Prepare digital and print ready files for production ensuring final artwork meets the required specifications and quality standards
- Website updates and content management, regularly update website content including text, images and product listings
- Social media posts aiming to engage audiences and promote products
- Developed customised sales presentations for key clients, resulting in increased business partnerships.
CUSTOMER SERVICE
RCR INTERNATIONAL PTY LTD
08.2004 - 01.2007
- Answer customer enquiries via phone or email
- Resolve customer issues, complaints and concerns in a professional and timely manner
- Assist customers with product selections, recommendations and provide detailed explanations of product features
- Order entry and processing
SERVICE ADMINISTRATIVE CLERK
CROWN LIFT TRUCKS PTY LTD
03.2002 - 03.2003
DATA ENTRY / INVOICING SUPERVISOR
BIG COLOUR PAGES / CITYSEARCH AUSTRALIA
08.1995 - 02.2002
Skills
- SAP B1
- Adobe Creative Suite: Photoshop, Illustrator and InDesign (advanced)
- Microsoft Office Suite: Advanced Excel, Word, PowerPoint and Outlook
- Phocas
- Space planning
- Sales analysis
- Product placement
- Store layout design
ABOUT ME
I am a consummate professional, fiercely loyal and treat the company I work for as if it were my own.
I am passionate about being social with my family and friends and in my spare time I enjoy going to AFL games and being active.
Timeline
VISUAL MERCHANDISING MANAGER
RCR INTERNATIONAL PTY LTD
11.2016 - 12.2024
SALES AND MARKETING SUPPORT
RCR INTERNATIONAL PTY LTD
01.2007 - 11.2016
CUSTOMER SERVICE
RCR INTERNATIONAL PTY LTD
08.2004 - 01.2007
SERVICE ADMINISTRATIVE CLERK
CROWN LIFT TRUCKS PTY LTD
03.2002 - 03.2003
DATA ENTRY / INVOICING SUPERVISOR
BIG COLOUR PAGES / CITYSEARCH AUSTRALIA
08.1995 - 02.2002
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