Rachel Chuar Kawat
Travel Consultant
Brisbane,QLD
Summary
Dynamic Travel Consultant with Air Niugini, renowned for exceptional customer service and strong communication skills. Expert in crafting tailored travel packages and managing complex itineraries, ensuring seamless travel experiences. Proven ability to enhance client satisfaction through personalized service and in-depth travel industry knowledge, including GDS expertise and travel documentation management.
Overview
19
19
year of professional experience
Work History
Travel Consultant
Air Niugini
04.2024 - Current
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Collected, handled and documented payments for travel services and associated feels.
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
Education
Certificate III - Travel And Tourism
Port Moresby Business Training Institute
Port Moresby01-2001
Skills
- Strong communication skills
- Hotel accommodations
- Travel research
- Travel industry expertise
- Travel arrangements
- Exceptional customer service
- Executive travel
- Travel documentation
- GDS expertise
- Travel package planning
- Customer advising
- International reservations
- Flight arrangement
Languages
Pidgin
Native or Bilingual
Timeline
Travel Consultant
Air Niugini
04.2024 - Current
Certificate III - Travel And Tourism
Port Moresby Business Training Institute
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