Rachell Butler
Maroochydore,QLD
Summary
- Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
- Excellent communication and interpersonal skills
- Advanced knowledge of Microsoft Office Suite (Completion of Excel Module 1 & 2 and Access Module 1 & 2)
- Typing speed of 70+ wpm
- QLD Health Programs – Proficient in iEMR, ESM, HBCIS, PFM, S/4HANA
- Knowledge of SCUH audio visual and video-conferencing equipment
Overview
15
15
years of professional experience
Work History
Clinical Assistant – OT Department NGH & SCUH
QLD Health
01.2010 - Current
- Stock control and garment ordering through S4Hana
- Management referrals & information packs for Hip & Knee Groups
- Provide assistance in preparation, monitoring and maintenance of therapy areas
- Contribute to patient management by assisting Therapists in the direct delivery of therapy care to patients
- Ensure adequate stock levels and resources are available
- Ensure therapy equipment and areas are cleaned in accordance with WHS standards
Administration Officer – Genetic Health AO3 NGH & SCUH
Genetic Health QLD
01.2016 - Current
- Appointment bookings, answering telephones, patient enquiries, typing, faxing and filing
- Booking of counsellor clinics – ESM
- OfficeMax orders
- Additional administrative duties as required.
- Manage complex scheduling tasks, ensuring that deadlines were met consistently
Administration Officer – A03 Covid Call Centre
QLD Health
01.2020 - 01.2021
- Receive calls relating to Covid Screening
- Pt Registration & booking - HBCIS & ESM
- Date/Quality Control
- Communicate effectively and efficiently in a high-pressure environment
- Additional administrative duties as required.
Administration Officer – Audiology AO3 NGH & SCUH
QLD Health
01.2016 - 01.2019
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Outpatient Clinic organisation
- Waitlist Management
- Patient appointment notification – letters, texts, phone
- Filing, Data entry, photocopying
- Record documentation, filing & archiving
Education
Bachelor of Nutrition -
University of the Sunshine Coast
Sippy Downs, QLD01.2016
Certificate III in Allied Health Assistance -
TAFE QLD
Nambour, QLD01.2009
Certificate II in Office Administration -
TAFE QLD
Mackay, QLD01.1999
Year 12 -
Bowen State High School
Bowen, QLD01.1998
Skills
- Administrative Support
- Database Administration
- Schedule Management
- Reporting skills
- Work Planning and Prioritization
- Mail handling
References
- David Cole, Occupational Therapy, SCUH - 07 5202 8674
- Diana Moynihan, Genetic Health QLD, SCUH - 07 5202 3426
Timeline
Administration Officer – A03 Covid Call Centre
QLD Health
01.2020 - 01.2021
Administration Officer – Genetic Health AO3 NGH & SCUH
Genetic Health QLD
01.2016 - Current
Administration Officer – Audiology AO3 NGH & SCUH
QLD Health
01.2016 - 01.2019
Clinical Assistant – OT Department NGH & SCUH
QLD Health
01.2010 - Current
Bachelor of Nutrition -
University of the Sunshine Coast
Certificate III in Allied Health Assistance -
TAFE QLD
Certificate II in Office Administration -
TAFE QLD
Year 12 -
Bowen State High School
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