Summary
Overview
Work History
Education
Skills
Certification
Section name
Languages
Timeline
Receptionist
Rachell Kim

Rachell Kim

Glenelg,SA

Summary

Organized, hard working and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Responsible Cashier proficient in handling money (Quick and accurate in cash and card transactions with excellent multi-tasking aptitude) , restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.


Friendly and reliable to clients to help their needs, and enhance the customer service and workplace focus.

Committed and hardworking with positive energy.


Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Tennis Coaching

Todd Perry Tennis Academy
08.2023 - 08.2023
  • 4 day holiday clinic for kids aged four to seven
  • Explained and demonstrated basic tennis techniques to team members.
  • Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
  • Challenged athletes by consistently using positive reinforcement and gentle criticism.
  • Communicate with children
  • Managing a group of children
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Medical Administrator and Receptionist (+ Cashier)

Family Medicine Clinic
02.2021 - 12.2022
  • Directed and coordinated patient care activities of nursing and support staff.
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Assisted senior physicians during assessments, examinations and surgical interventions.
  • Confirmed consistent and accurate medical recordkeeping practices.
  • Completed patient referrals to other medical specialists.
  • Applied continuous process improvement strategies to enhance case management, programs and clinical management.
  • Entered and scanned patient history, current medical conditions and medications into system.
  • Ordered medical and laboratory supplies and equipment.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Input data into computer programs and filing systems.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Verified accuracy of patient information in medical records.
  • Scanned and uploaded medical records into electronic medical records system.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Developed and implemented new filing system for medical records to improve efficiency.
  • Identified new methods to optimize medical records management.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications when required
  • Set up new sales and promotions to increase the sale
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • worked in very fast system

Private English Tutor

Self Employed
02.2022 - 07.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • manage and make a class activities and tests
  • Met with parents to discuss student progress and address concerns.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Reviewed materials for student classes to enhance learning and used unique ways to reinforce program materials.
  • Collaborated with parents to develop appropriate tutoring lessons.
  • Responded to email and telephone requests to provide students with specific information.
  • Supported teacher instruction, thoroughly discussing concepts, and designing custom practice questions.
  • Kept and reviewed academic records for students to determine areas to cover in tutoring sessions.
  • Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
  • Worked with students in classrooms or home environments to provide educational support.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Collaborated with teachers, administrators and parents to determine how best to support student success.
  • Made sure that the students were kept engaged in class

Education

High School Diploma -

Muirden Senior Secondary College
Adelaide, SA
11.2023

Skills

  • Communication skills
  • Positive energy and thinking
  • Dedication and willing to learn
  • Skills Assessments
  • Payment Collection
  • Cash Register Operation
  • Customer Service
  • POS Systems
  • ID Verification
  • Customer Assistance
  • Customer Complaint Resolution
  • Drawer Management
  • Cash Handling
  • Product Merchandising
  • Guest Services
  • Reservations
  • Performance Monitoring
  • Organizational Skills
  • Time Management
  • Complaint Handling
  • Financial Analysis
  • Information Management
  • Schedule Coordination
  • Supplies Ordering
  • Office Administration
  • Financial Oversight
  • Microsoft Word
  • Google Drive
  • Records Management
  • Student Evaluation
  • Homework Assistance
  • Study Plan Development
  • Strength Training
  • Competition Preparation
  • Player Evaluations

Certification

- Working With Children Police Check

- Australian Music Examination Board

- Korean History certificate

- International Skating Union (ISU)


Section name

- Reading Books

- Drawing

- Playing sports (eg, tennis, Ice skating, Basketball, Soccer and more)

- listening to music

- Playing instrument

- Crafting

Languages

Korean
Native or Bilingual
English
Native or Bilingual
Japanese
Elementary

Timeline

Tennis Coaching

Todd Perry Tennis Academy
08.2023 - 08.2023

Private English Tutor

Self Employed
02.2022 - 07.2022

Medical Administrator and Receptionist (+ Cashier)

Family Medicine Clinic
02.2021 - 12.2022

High School Diploma -

Muirden Senior Secondary College

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Rachell Kim