Rachelle Halden
Warnbro,WA
Summary
Collaborative worker with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Customer Operations Specialist
Tyreconnect
Perth, WA
03.2024 - 05.2024
- Implemented new software tools that streamlined workflows, increasing overall team efficiency.
- Improved overall operational efficiency, contributing to company growth and success.
- Supported sales efforts through timely follow-up with prospective clients, helping drive revenue growth.
- Transformed strategy into standard practice with measurable KPIs.
Bar Attendant
Port Kennedy Tavern
Perth, WA
10.2023 - 03.2024
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Insurance Agent
Rac Wa
Perth, WA
03.2023 - 09.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
Certificate II - Animal Studies
Applied Vocational Training
Perth, WA07.2023
Skills
- Client Relationship Building
- Call center experience
- Complaint Handling
- Customer satisfaction measurement
Timeline
Customer Operations Specialist
Tyreconnect
03.2024 - 05.2024
Bar Attendant
Port Kennedy Tavern
10.2023 - 03.2024
Insurance Agent
Rac Wa
03.2023 - 09.2023
Certificate II - Animal Studies
Applied Vocational Training