Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachelle Hourigan

15 Clark Rd Noraville

Summary

Management skills in fast food retail store, managing staff and stock, organisation and cleanliness.

Equipped with skills in online shopping ensuring accurate and timely order processing, with keen eye for product quality and inventory management.

A strong background in fast pace work with the ability to adapt in changing environments

Overview

13
13
years of professional experience
1
1
Certification

Work History

Online Shopper, Nightfill

Woolworths
03.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Developed expert knowledge of products, enabling accurate guidance for customer purchases.
  • Collaborated with team members to achieve daily sales goals and optimize store performance.

Nightfill

Coles
02.2020 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Packing stock on shelves

Retail Store Manager

Subway
01.2012 - 02.2019
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Managed money and banking
  • Managed rostering and staff

Education

Year 10 Certificate - School

Lake Munmorah High School
Lake Munmorah, NSW
12-2012

Skills

  • Customer service
  • Store management
  • Attention to detail
  • Decision-making
  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking/ stock take
  • Upselling strategies
  • Housekeeping
  • Food safety
  • Cash handling
  • Organizational skills

Certification

Certificate III retail 2014

Food Safety Supervisor 2014

Certificate IV retail management 2015


Timeline

Online Shopper, Nightfill

Woolworths
03.2024 - Current

Nightfill

Coles
02.2020 - 01.2021

Retail Store Manager

Subway
01.2012 - 02.2019

Year 10 Certificate - School

Lake Munmorah High School

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Rachelle Hourigan