Rachelle Massa
South Morang,VIC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Security Officer
MSS
Bundoora , Vic
05.2024 - Current
- Checked for safety hazards and take corrective action when necessary.
- Monitored surveillance cameras and respond to suspicious activity that may occur.
- Assist student and staff while in control room and on campus.
- Using all different types of alarm managers and making sure all operations in the campus and the other universities are also running smoothly.
- Conducted regular security patrols and lock ups of the facility grounds, parking lots, perimeter areas to ensure property/public is safe.
Swim teacher
Emilia Lech
Thomastown , Vic
01.2023 - 04.2024
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Adapted teaching techniques to different learning styles.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Developed and implemented lesson plans based on individual student needs.
- Collaborated with swim team coaches to develop successful training plans.
Traffic controller
Construct Traffic Management
, Vic
01.2021 - 04.2024
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Receptionist
Dr Manal Youssef
01.2021
- Answering phone calls
- Making appointments for patients
- Faxing/printing
- In charge of waiting room and front desk
- Meeting and greeting patients/clients
- Organizing files and records
- Keeping area tidy and sanitary.
Customer service
Baker's delight
01.2020
- Customer service
- Opening store/handling money
- Food handling and machinery
- Answering calls
- Arranging pastries and bread in a convenient manner
- Keeping area tidy and clean.
Education
Previously studied Bachelor of Arts in Criminal Justice at Federation University -
01.2017
Advanced Diploma of Justice at Kangan Tafe -
01.2016
Diploma of Justice at Kangan Tafe -
01.2015
Certificate IV in Justice at Kangan Tafe -
01.2015
VCE -
01.2014
Skills
- Team Member
- Team leader
- Reliable
- Punctual
- Assertive
- Enthusiastic
- Willingness to lead and learn
- Two-Way Radio Proficiency
- Regulatory Knowledge
- Emergency Response Management
- Critical Thinking/decision making
- Attention to detail
Timeline
Security Officer
MSS
05.2024 - Current
Swim teacher
Emilia Lech
01.2023 - 04.2024
Traffic controller
Construct Traffic Management
01.2021 - 04.2024
Receptionist
Dr Manal Youssef
01.2021
Customer service
Baker's delight
01.2020
Previously studied Bachelor of Arts in Criminal Justice at Federation University -
Advanced Diploma of Justice at Kangan Tafe -
Diploma of Justice at Kangan Tafe -
Certificate IV in Justice at Kangan Tafe -
VCE -
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