Rachelle Pascoe
Tamworth,NSW
Summary
Dynamic sales representative with a proven track record in customer engagement, relationship building, and tailored sales strategies. Committed to driving revenue growth through effective communication and problem-solving.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Representative
Arrowquip
Tamworth, NSW
10.2022 - Current
- Engaged customers to identify needs and provide tailored solutions.
- Maintained product knowledge to effectively answer customer inquiries.
- Processed sales transactions using point-of-sale systems accurately.
- Collaborated with team members to enhance customer service strategies.
- Conducted product demonstrations to showcase features and benefits.
- Built relationships with clients through effective communication and follow-ups.
- Participated in training sessions to improve sales techniques and product knowledge.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
- Identified opportunities for cross-selling additional products and services.
- Coordinated with other departments to ensure timely delivery of orders.
- Collaborated with marketing team to create promotional materials for products and services.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
Farm Manager
My Own Farm
Turill, NSW
01.2009 - Current
- Assisted in budgeting and managing farm resources effectively.
- Conducted training sessions for new employees on safety protocols and responsibilities.
- Established safety procedures and took action to minimize safety incidents on farm.
- Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
- Created strategies for controlling pests without using harmful chemicals.
Customer Service Cashier
Aldi
Tamworth, NSW
11.2013 - 01.2015
- Process customer transactions efficiently at the point of sale.
- Maintain accurate cash drawer and balance funds at shift end.
- Handle returns and exchanges following store policies and procedures.
- Collaborate with team members to ensure smooth store operations.
- Clean and organize the checkout area for a welcoming environment.
- Follow safety protocols to ensure a secure shopping experience for customers.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Customer Service Cashier
Bissys Cafe
Mudgee, NSW
01.2012 - 07.2012
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted with food preparation and setup for events and catering services.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members to ensure smooth service during busy shifts.
- Stocked supplies and managed inventory for daily operations.
- Adhered to health and safety regulations while handling food items.
- Responded promptly to guest inquiries and resolved issues effectively.
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Customer Service Cashier
Best and Less
Mudgee, NSW
- Process customer transactions efficiently at the point of sale.
- Maintain accurate cash drawer and balance funds at shift end.
- Assist customers with product inquiries and provide excellent service.
- Handle returns and exchanges following store policies and procedures.
- Collaborate with team members to ensure smooth store operations.
- Promote current sales and special offers to enhance customer experience.
- Clean and organize the checkout area for a welcoming environment.
- Follow safety protocols to ensure a secure shopping experience for customers.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Certificate III - Family and Community Services
TAFE NSW
NSW02-2021
Certificate - RSA And RCG
TAFE NSW
NSW02-2013
Certificate III - Business Administration
TAFE NSW
NSW06-2012
Certificate II - Business Administration
TAFE NSW
NSW04-2012
High School Diploma -
Gulgong High
GULGONG11-2011
Skills
- Sales strategies
- Customer engagement
- Product expertise
- Cold calling techniques
- Sales analytics
- Relationship management
- Team collaboration
- Customer relationship management
- Market research
- Effective communication
- Problem solving
- Business development
- Sales presentations
- Account development
- Product promotions
- On-site product demonstrations
- Pipeline building
Certification
- Drivers License - 179 17088
Languages
English
Full Professional
Affiliations
- Passionate about the agriculture industry
- Enjoy family time with my children
- Enjoy horse riding
- Love 4x4 driving and camping
References
References available upon request.
Timeline
Sales Representative
Arrowquip
10.2022 - Current
Customer Service Cashier
Aldi
11.2013 - 01.2015
Customer Service Cashier
Bissys Cafe
01.2012 - 07.2012
Farm Manager
My Own Farm
01.2009 - Current
Customer Service Cashier
Best and Less
Certificate III - Family and Community Services
TAFE NSW
Certificate - RSA And RCG
TAFE NSW
Certificate III - Business Administration
TAFE NSW
Certificate II - Business Administration
TAFE NSW
High School Diploma -
Gulgong High
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