RACHELLE SHARMA
Harrington Park
Summary
Final-year Bachelor of Medical Science student with hands-on experience in customer service, team coordination, and administrative support. Skilled in multitasking, problem-solving, and fostering collaborative work environments. Proven ability to manage schedules, handle confidential information, and support team efficiency. Passionate about contributing to healthcare services through strong communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Customer Service & Team Leader
Soul Origin
01.2022 - Current
- Led and motivated a team to meet daily operational goals and deliver excellent customer service
- Managed inventory, merchandise displays, and stock control
- Delivered personalized customer service and product recommendations
- Coordinated team schedules and delegated tasks to maintain smooth workflows
- Trained and mentored new team members to improve onboarding efficiency
- Handled cash transactions with accuracy and balanced registers daily
Administrative Assistant
Astra Logistics
01.2022 - 01.2023
- Managed inbound and outbound communications including phone calls, emails, and mail
- Scheduled appointments, meetings, and maintained executive calendars
- Organized office files, records, reports, and internal documentation
- Supported event planning and internal meeting coordination
- Assisted HR with recruitment tasks, including posting job ads and scheduling interviews
Education
Bachelor of Medical Science -
Western Sydney University
04.2025
Higher School Certificate -
St Benedict's Catholic College
01.2021
Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Document preparation & scheduling
- Data entry & recordkeeping
- Customer service
- Team leadership & collaboration
- Verbal and written communication
- Time management
- Critical thinking & decision making
- Problem-solving under pressure
- Team management
- Customer service excellence
- Teamwork and collaboration
Timeline
Customer Service & Team Leader
Soul Origin
01.2022 - Current
Administrative Assistant
Astra Logistics
01.2022 - 01.2023
Higher School Certificate -
St Benedict's Catholic College
Bachelor of Medical Science -
Western Sydney University
Similar Profiles
RAKSHYA MISHRARAKSHYA MISHRA
Barista at Soul OriginBarista at Soul Origin
PRECIOUS RAIN DELOS REYESPRECIOUS RAIN DELOS REYES
Team Member at Soul OriginTeam Member at Soul Origin
Tanthakorn GowaritTanthakorn Gowarit
Cook at Soul OriginCook at Soul Origin