RACHEL SHAIRAH TAGALA
Bentleigh East,Australia
Summary
Sales professional prepared to excel in this role with strong background in technical sales and client relationship management. Skilled in solution-based selling, technical presentations, and product demonstrations. Known for fostering team collaboration and adapting to changing needs, consistently delivering on targets. Proven ability to translate complex technical concepts into actionable strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Engineer
Daikin Airconditioning Inc.
10.2019 - 04.2025
- Designed and delivered tailored HVAC solutions aligned with client needs, project specifications, and energy efficiency requirements.
- Performed VRV Express selections for VRV systems, preparing accurate quotations and cost estimates for dealer project accounts.
- Reviewed project plans and drawings with proficiency in AutoCAD, ensuring correct system design and installation support.
- Achieved and exceeded monthly sales of ₱15M–₱20M through effective management of 10–12 dealer accounts, driving growth across Residential, Commercial, and VRV project solutions.
- Managed dealer accounts, achieving KPIs on sales revenue, customer retention, and sales volume growth.
- Coordinated and monitored project deliveries to meet timelines and ensure smooth execution.
- Conducted sales and marketing activities, including product presentations that effectively communicated system benefits and technical features.
- Cultivated long-term client relationships, resulting in repeat business, referrals, and a strong dealer network.
- Collaborated with cross-functional teams to improve product knowledge, sales strategies, and customer engagement.
- Maintained high levels of customer satisfaction by providing proactive technical and after-sales support.
Business Coordinator
Marriott Academy
10.2023 - 09.2024
- Developed and executed marketing strategies to strengthen the college brand and promote academic programs.
- Recruited students by collaborating with onshore and offshore education agents, while expanding the number of agent accounts to drive enrollment growth.
- Successfully recruited the first batch of students for the start-up college, establishing a strong foundation for future intakes.
- Produced digital and print content showcasing student success stories, faculty expertise, and unique course offerings, enhancing engagement.
- Supported the CEO in planning and implementing marketing campaigns, promotional events, and recruitment drives to achieve enrollment and sales targets.
Marketing and Video Editor
We Access Global Consulting Group
05.2024 - 09.2025
- Developed and executed video content strategies aligned with brand and marketing goals, resulting in Facebook follower growth from 33,000 to 70,000.
- Created compelling scripts and produced/edit video content, for platforms such as Facebook, Instagram and TikTok
- Collaborated with the marketing team to create engaging ad campaigns and organic content showcasing projects and industry expertise.
- Managed end-to-end video production, ensuring high-quality standards from concept to delivery.
Education
Bachelor of Science - Mechanical Engineering
Technological Institute of The Philippines
Manila, Philippines03-2019
Certificate IV - Marketing and Communication
Strathfield College
Melbourne, VIC03-2023
Certificate III - Light Vehicle Mechanical Technology
Datum College
Melbourne, VIC11-2024
Certificate IV - Automotive Mechanical Diagnosis
Datum College
Melbourne, VIC05-2025
Diploma - Automotive Technology
Menzies Institute of Technology
Melbourne11-2025
Skills
- Strong track record in sales closing, negotiation, and customer relationship management
- Expertise in sales strategy, account management, and strategic partnerships
- Skilled in presentation delivery and communicating complex solutions to diverse audiences
- Proficient in VRV Express for HVAC system selection and AutoCAD for interpreting project plans
- Advanced in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- High attention to detail with proven problem-solving and analytical abilities
- Effective time management and ability to perform under pressure in fast-paced environments
- Reliable, self-motivated, and proactive with a strong “can-do” attitude
Certification
- Professional Mechanical Engineer - Engineers Australia
Languages
English
Professional Working
Timeline
Marketing and Video Editor
We Access Global Consulting Group
05.2024 - 09.2025
Business Coordinator
Marriott Academy
10.2023 - 09.2024
Sales Engineer
Daikin Airconditioning Inc.
10.2019 - 04.2025
Bachelor of Science - Mechanical Engineering
Technological Institute of The Philippines
Certificate IV - Marketing and Communication
Strathfield College
Certificate III - Light Vehicle Mechanical Technology
Datum College
Certificate IV - Automotive Mechanical Diagnosis
Datum College
Diploma - Automotive Technology
Menzies Institute of Technology