Rachna Neha Reddy
Springfield Lakes,QLD
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Nurse Assistant
Scalabrini Village
09.2023 - 12.2024
- Assisted nursing staff in delivering patient care and performing daily activities.
- Monitored vital signs and reported changes to healthcare team promptly.
- Supported patients with mobility challenges, ensuring safety and comfort during transfers.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient interactions accurately in electronic health records system.
- Contributed to a welcoming atmosphere by engaging with patients through conversation and recreational activities.
Customer Service Representative
Tappoo City Group of Companies
02.2020 - 02.2023
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed order processing and returns, ensuring accurate fulfillment of customer requests.
- Provided product knowledge to customers, increasing confidence in purchasing decisions.
- Trained new team members on service protocols, fostering a knowledgeable workforce.
- Improved resolution time with effective problem-solving for customer complaints.
Education
No Degree - Nursing
Luvium Pty Ltd
Sydney, NSW09-2023
8 - Diploma In Trade
Fiji National University
Fiji Island 06-2019
Skills
- Reliable team player
- Patient care
- Basic life support
- Vital signs monitoring
Timeline
Nurse Assistant
Scalabrini Village
09.2023 - 12.2024
Customer Service Representative
Tappoo City Group of Companies
02.2020 - 02.2023
No Degree - Nursing
Luvium Pty Ltd
8 - Diploma In Trade
Fiji National University