Rachyl Gibson

I am a motivated and enthusiastic individual with high achievements, both personally and professionally. As a wife of 19 years and a proud mum of 7 (6 biological and 1 bonus son), I am deeply committed to my family and cherish spending time with them, including my 3 grandsons. Currently, with 4 of my eldest children having moved out, I balance family life with my husband and 3 youngest at home.

• Managed family responsibilities, including caregiving for my husband who was diagnosed with Multiple Sclerosis since 2009.
• Actively participated in children’s school events as a volunteer, supporting activities when available.

Caregiver (Newborn with Hip Dysplasia)

August 2011 – May 2012

• Provided full-time care for newborn child diagnosed with Clicky Hip, managing the required harness care 24/7 for 3 months and 12/7 for the following 6 months
• Organized Sunday game logistics: handling money, managing team uniforms, preparing field and coordinating with umpires.
• Responsible for team lists, scorecards, and paying umpires.
• Cleaned change rooms, filled water bottles, and maintained equipment on training nights (Tuesdays and Thursdays).
• Completed necessary paperwork and ensured footballs were ready for training.

Manage for 2 Football Season's.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Organized Sunday game logistics: handling money, managing team uniforms, preparing field and coordinating with umpires.
• Responsible for team lists, scorecards, and paying umpires.
• Cleaned change rooms, filled water bottles, and maintained equipment on training nights (Tuesdays and Thursdays).
• Completed necessary paperwork and ensured footballs were ready for training.

Worked 5 ½ Days a week (Which was either a Morning or Afternoon Shift)A

• Answered questions about company offerings with knowledgeable responses about products and services.
• Exceeded personal sales goals regularly, contributing significantly to the success of the team as a whole.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Qualified leads and set up customer appointments for outside sales team.
• Provided customer service, made outbound calls, and booked appointments for pest control services

Worked 3½ Days a week (½ day Thursday's & All day Friday's, Saturday's & Sunday's

• Managed cafe operations, including cleaning, food prep, customer service, and cash handling.
• Organized catering orders and staff rosters.
• Awarded "Best Coffee Maker" twice, despite not drinking coffee.
• Responsible for opening/closing procedures and daily till balancing.
• Facilitated clear communication between kitchen and service staff, ensuring accurate order fulfillment and timely delivery to guests.
• Enanced customer satisfaction by actively addressing concerns and providing personalized solutions.
• Hired and trained both permanent and temporary staff members.

Worked 3 ½ days a week (Monday's - Wednesday's

• Unlock Shop & Organise Shop for the day.
• Used POS system to process sales, Handle sales, Returns, Processed layby orders and gift card activations & Phone orders.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Worked Casual Friday's, Saturday's & Sunday's either on 1 of these days or sometimes for the 3 days for mulitpule Stores over a period of time between 1996 - 1997 for different Store owns at the Military Markets, which I have listed the Stores below & what was required...

Clothes Bouquet

• Assisted customers, handled sales, restocked racks, and processed layby orders.
• Managed money, answered phones, and ensured store cleanliness.

Children's Rides_ Bouncy Castle & Merry Go Round...

Operating both rides required_

• Supervising the safety of the children.
• Setting up, Vaccum & Washed before packing away
• Controlling Music
• Customer Service & Handling Money..

Worked 4 days a week Thursday - Sunday & 1 Full day at Tafe.

• Assisted hair stylists with colorwork by applying base colors and toners.
• Assisted front desk by answering phone calls, taking appointments and checking clients in.
• Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
• Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
• After 1 year I come to the realisation that unfortunately Hairdressing wasn't for me.

Worked all day Sunday's

• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.
• Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
• Built strong relationships with customers, resulting in repeat business and referrals.
• Improved store appearance with effective merchandising and creative displays.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Helped customers complete purchases, locate items, and join reward programs.
• Increased sales by offering advice on purchases and promoting additional products.
• Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
• Listened to customer needs and desires to identify and recommend optimal products.
• Greeted customers and provided outstanding customer service.

My Shifts were Thursday night, All day Saturday's & Most days on School holidays.

• Maintained clean, organized store environment for an inviting shopping experience for customers.
• Greeted customers and helped with product questions, selections, and purchases.

My Shifts were after school hours on Monday's, Wednesday's, Friday's & All day Saturday's every week.

• Greeted customers at counter to fulfill requests and answer questions.
• Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.

My Shifts were Thursday night, All day Saturday's & when required on School holidays.

• Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Provided exceptional service to customers, promptly addressing concerns and answering inquiries.