VELIENESIA PRIMA BINTI NORGANI
UNIT 3/230 CORRIGAN ROAD, NOBLE PARK,VIC
Summary
Hardworking with history of success working in warehouse and similar environments. Safely and skillfully operates transportation vehicles and other warehouse equipment. Delivers thorough inventory control and accurate documentation.
Overview
13
13
years of professional experience
Work History
WAREHOUSE ASSISTANT
TMC AUSTRALIA PTY LTD
12.2021 - Current
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
- Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling and documentation preparation.
- Ensured compliance with all relevant regulations and guidelines during daily freight handling activities, avoiding costly fines and penalties for the organization.
- Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Packed items to meet shipping requirements.
- Attached labels to finalized products before shipment.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Maintained clean, orderly work environment free of hazards.
- Sorted and organized packages to make deliveries to correct address.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Pick Packer
FINE FOOD HOLDINGS
10.2020 - 10.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Streamlined warehouse operations through efficient organization of products and inventory management.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept work areas neat and clean.
Housekeeping and Laundry Attendant
AURA APARTMENT & LAUNDRY SPA
09.2016 - 08.2018
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Maintained pristine hotel appearance, performing thorough cleaning of lobby, hallways, and other public spaces.
- Increased guest satisfaction scores with meticulous attention to detail in room preparation and presentation.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Supported hotel sustainability efforts through responsible waste disposal and recycling initiatives as part of daily duties.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
Administrative Assistant
WEHAYA SDN BHD
07.2013 - 04.2015
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
OPERATION OFFICER
RS OFFSHORE SERVICES SDN BHD
01.2012 - 09.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
CLERK
ACROWIN SDN BHD
10.2010 - 12.2011
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to an improved talent pool.
- Interacted with customers by phone, email, or in-person to provide information.
Education
MALAYSIAN CERTIFICATE OF EDUCATION
SMK DATO PERMAISURI
MALAYSIALOWER SECONDARY ASSESSMENT TEST
SMK DATO PERMAISURI
MALAYSIAPRIMARY SCHOOL ASSESSMENT TEST
SK ANCHI
MALAYSIAKINDERGARTEN
TADIKA KEMAS
MALAYSIACERTIFICATE III IN PATTISERIE
VICTORIAN INSTITUTE OF TECHNOLOGY
MELBOURNE04.2018
DIPLOMA IN BUSINESS STUDIES
FAJAR INTERNATIONAL COLLEGE
MALAYISA05.2015
Skills
- System Updating
- Shipping and Packaging
- Storage Organization
- Product Identification
- Order Picking and Processing
- Cleaning
- Paperwork Processing
- Documentation and Reporting
- Customer Service
- Decision-Making
REFEREES
TMC AUSTRALIA PTY LTD
TROY (SUPERVISOR)
0417 930 639
Timeline
WAREHOUSE ASSISTANT
TMC AUSTRALIA PTY LTD
12.2021 - Current
Pick Packer
FINE FOOD HOLDINGS
10.2020 - 10.2021
Housekeeping and Laundry Attendant
AURA APARTMENT & LAUNDRY SPA
09.2016 - 08.2018
Administrative Assistant
WEHAYA SDN BHD
07.2013 - 04.2015
OPERATION OFFICER
RS OFFSHORE SERVICES SDN BHD
01.2012 - 09.2012
CLERK
ACROWIN SDN BHD
10.2010 - 12.2011
MALAYSIAN CERTIFICATE OF EDUCATION
SMK DATO PERMAISURI
LOWER SECONDARY ASSESSMENT TEST
SMK DATO PERMAISURI
PRIMARY SCHOOL ASSESSMENT TEST
SK ANCHI
KINDERGARTEN
TADIKA KEMAS
CERTIFICATE III IN PATTISERIE
VICTORIAN INSTITUTE OF TECHNOLOGY
DIPLOMA IN BUSINESS STUDIES
FAJAR INTERNATIONAL COLLEGE
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