Racquel Santos
Pennant Hills,NSW
Summary
Dynamic professional with a proven track record at my own store, enhancing operational efficiency and profitability through expert merchandise planning and supplier negotiation. Skilled in financial management and customer service, I excel in leveraging technology and market trends to drive business growth. Achieved a substantial increase in profit margin through strategic pricing and vendor relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shop Owner
Yana's Grocery
Pasig City, Philippines
05.2021 - 03.2024
- Researched industry trends to stay current on market changes.
- Inspected merchandise before stocking it on shelves or selling it online.
- Ensured compliance with safety regulations and store policies.
- Maintained inventory levels by ordering stock as needed.
- Identified opportunities for improvement in operational efficiency through data analysis.
- Reviewed financial statements regularly to assess profitability of operations.
- Analyzed sales data to identify opportunities for growth.
- Set pricing structures according to market analytics and emerging trends.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Inventory Manager
Reggie's Clothing Visual Store
Pasig City, Philippines
02.2020 - 10.2020
- Negotiated contracts with vendors while ensuring cost-effectiveness and adherence to company policies.
- Created reports on inventory levels, trends, costs, deliveries. for upper management review.
- Ensured compliance with industry regulations and standards related to inventory management and storage.
- Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
- Collaborated with vendors to ensure timely delivery of goods and services.
Registry Officer
Pasig City Hall
Pasig City, Philippines
05.2018 - 12.2019
- Developed automated filing systems to improve efficiency within the office.
- Verified document authenticity to process license application.
- Monitored inventory levels of supplies used in the registry office.
- Reviewed existing forms, policies, and procedures related to document registration.
- Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
- Investigated past and current licensees to perform record checks.
Education
High School Diploma -
Jose Rizal University
Mandaluyong, Philippines03-2017
Skills
- Background in financial management
- Marketing experience
- Customer service expertise
- Business operations
- Technology adoption
- Competitor analysis
- Social media marketing
- Merchandise planning
- Pricing strategy
- Store layout design
- Supplier negotiation
- Customer feedback analysis
Languages
English
Professional
Tagalog
Professional
Certification
- International Academy for Easthetic Science - Certificate 1 & 2
References
References available upon request.
Timeline
Shop Owner
Yana's Grocery
05.2021 - 03.2024
Inventory Manager
Reggie's Clothing Visual Store
02.2020 - 10.2020
Registry Officer
Pasig City Hall
05.2018 - 12.2019
High School Diploma -
Jose Rizal University
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