Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Front Desk Accounting
01.2020 - 02.2022
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Junior Web Developer
Web Designing
07.2019 - 07.2020
Built website interfaces with HTML and CSS.
Provided technical support for clients experiencing issues with their websites or web applications, resolving problems efficiently.
Applied emerging technologies to update and maintain site applicability.
Education
Master (Running) - Master in Information Technology And System
Tasmania University
Melbourne, VIC
Bachelor In Information Management -
Trivuwan University
Kathmandu, Nepal
01.2019
Skills
Good Communication Skills
Time Management
Team work and collaboration
Problem-solving abilities
Money handling abilities
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Front Desk Accounting
01.2020 - 02.2022
Junior Web Developer
Web Designing
07.2019 - 07.2020
Master (Running) - Master in Information Technology And System
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