Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Radha V

Piara Waters

Summary

Proactive Pharmacy Manager with extensive experience in pharmacy operations and staff management. Skilled in regulatory compliance, patient education, and workflow optimization, driving high productivity and customer satisfaction. Strong leader with a proven ability to develop teams, improve patient outcomes, and manage budgets effectively.

Overview

8
8
years of professional experience

Work History

Pharmacy Manager

Affinity Pharmacy
02.2021 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Increased revenue through effective promotions, marketing strategies, and cross-selling initiatives.
  • Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
  • Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Pharmacist

Affinity Pharmacy
03.2020 - 02.2021
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.

Intern Pharmacist

Affinity Pharmacy
04.2019 - 03.2020
  • Educated patients on proper medication administration techniques, potentially reducing adverse effects or complications from incorrect usage.
  • Increased efficiency in the pharmacy by implementing best practices for proper storage, organization, and handling of medications.
  • Improved patient satisfaction by addressing questions and concerns regarding their prescriptions in a timely manner.
  • Assisted pharmacists in conducting medication therapy reviews, identifying potential drug-related problems and formulating interventions to enhance patient care.

Pharmacy Assistant

Affinity Pharmacy
03.2018 - 04.2019
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Pharmacy Student

Priceline Pharmacy Cockburn Gateway
08.2017 - 09.2017
  • Assisted pharmacists with accurate prescription filling, ensuring proper drug dosing and reducing potential errors.
  • Played a crucial role in the implementation of new pharmacy procedures and technologies, ensuring seamless integration into daily operations.
  • Prepared sterile compounding products using aseptic techniques, maintaining strict adherence to safety protocols for quality assurance.
  • Supported pharmacy team members during high-volume periods, contributing to a positive work environment and increased productivity.

Pharmacy Student

Greg's Discount Chemists
03.2017 - 04.2017
  • Assisted pharmacists with accurate prescription filling, ensuring proper drug dosing and reducing potential errors.
  • Played a crucial role in the implementation of new pharmacy procedures and technologies, ensuring seamless integration into daily operations.
  • Prepared sterile compounding products using aseptic techniques, maintaining strict adherence to safety protocols for quality assurance.
  • Contributed to successful community outreach events such as health fairs, blood pressure screenings, and flu shot clinics that promoted wellness initiatives.

Education

Bachelor of Science - Pharmacy

Curtin University
Bentley, WA
02.2018

Skills

  • Patient education and counseling
  • Prescription Verification
  • Workflow Optimization
  • Pharmacy operations management
  • Regulatory Compliance
  • Training and mentoring
  • Employee Management
  • Quality Assurance Controls
  • Operations Management

Languages

Tamil
Native or Bilingual

Timeline

Pharmacy Manager

Affinity Pharmacy
02.2021 - Current

Pharmacist

Affinity Pharmacy
03.2020 - 02.2021

Intern Pharmacist

Affinity Pharmacy
04.2019 - 03.2020

Pharmacy Assistant

Affinity Pharmacy
03.2018 - 04.2019

Pharmacy Student

Priceline Pharmacy Cockburn Gateway
08.2017 - 09.2017

Pharmacy Student

Greg's Discount Chemists
03.2017 - 04.2017

Bachelor of Science - Pharmacy

Curtin University

Similar Profiles

CREATE PROFILE
Radha V