Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Radhika Chand

Daisy Hill,QLD

Summary

Excelled in providing emotional support and health safety, boosting client satisfaction and team efficiency. Skilled in client advocacy and conflict resolution, demonstrating significant improvements in client independence and workplace harmony. Caring and empathetic Support worker and Team leader with 4 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Support Worker and Team Leader

CALDS
02.2021 - Current
  • Leadership & Team Management: Led a clinical team, providing direction, guidance, and support to achieve goals and maintain high standards of care. Fostered collaboration and a positive work environment.
  • Clinical Management: Played an integral role in the clinical management team, contributing to strategic planning and implementation of healthcare initiatives.
  • Roster Coordination: Oversaw the development and optimization of staff rosters, ensuring adequate coverage and efficient allocation of resources to meet clinical needs.
  • Stakeholder Engagement: Managed appointments and maintained productive relationships with stakeholders, facilitating effective communication and collaboration to support organizational objectives.
  • Organisational & Time Management: Streamlined workflows to meet critical deadlines, while ensuring high levels of accuracy and compliance with healthcare standards.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

Supervisor

Shop N Save Supermarket
01.2018 - 12.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Education

Bachelor of Nursing - Nursing

Griffith University
Brisbane, QLD
12.2021

Skills

  • Daily living support
  • Health and safety awareness
  • Emotional Support
  • Confidentiality and Privacy
  • Documentation abilities
  • Patient support
  • Client Advocacy

Certification

First Aid + CPR

Medication Administration Competency

Yellow Card

References

Philip Navin Chand

+61472732100

Shop N Save Supermarket


Siksha Mani

+61406774789

CALDs Care Manager

Timeline

Support Worker and Team Leader

CALDS
02.2021 - Current

Supervisor

Shop N Save Supermarket
01.2018 - 12.2021

Bachelor of Nursing - Nursing

Griffith University

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Radhika Chand