Radhika Sharma
Melbourne,Australia
Summary
Dynamic Legal Administrative Assistant with proven expertise at Global Vision Migration in case management and client communication. Adept at conducting legal research and streamlining processes, enhancing operational efficiency. Recognized for attention to detail and fostering a professional environment, ensuring client satisfaction and successful immigration outcomes. Demonstrated knowledge of customer relations, employee training, and restaurant operations as a Barista with over 6 years of sales experience. Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Administrative Assistant
Global Vision Migration
Melbourne, VIC
04.2025 - Current
- Managed client communications and scheduled appointments for immigration consultations.
- Assisted in compiling evidence and drafting submissions for immigration applications.
- Conducted research on immigration laws and procedures to support case preparations.
- Coordinated with clients to gather necessary documentation for visa applications.
- Maintained office supplies and ensured efficient operation of administrative functions.
- Provided support during client interviews, ensuring a professional environment.
- Maintained client databases and filing systems, including hard copy and electronic files.
- Answered phone calls, responded to inquiries and directed calls accordingly.
- Created spreadsheets to track case information and deadlines.
- Reviewed invoices from vendors to ensure accuracy of charges before submitting payment requests.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Took detailed notes in meetings and disseminated information afterward.
Crew Member & Barista
McDonald's
Oak Park, Australia
09.2019 - Current
- Provided a welcoming atmosphere, ensuring customer satisfaction through attentive service.
- Maintained stock levels and cleanliness to ensure smooth operations and comfort.
- Entered orders using POS, communicating special requests directly to the kitchen.
- Upholding high productivity and quality standards fostered a compliant work environment.
- Streamlined order processing and inventory management, reducing wait times in fast-paced settings.
- Swiftly resolved conflicts, enhancing overall customer satisfaction and loyalty.
- Ensured compliance with rigorous food safety regulations through maintained hygiene standards.
- Mentored new team members on procedures, improving workflow efficiency.
Crew Member
Guzman Y Gomez
Melbourne, Australia
09.2021 - 12.2021
- Maintained and strictly enforced cleanliness and social distancing policies in line with the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
- Operated high-volume cooking and assembly equipment, consistently meeting quality benchmarks and enhancing operational efficiency in a fast-paced setting.
- Drove customer satisfaction through proactive engagement, fostering a welcoming environment and addressing feedback to improve overall dining experience.
Education
Bachelor of Laws/Bachelor of Arts - English Literature, Philosophy
Deakin University
Burwood, VIC01-2026
High School -
Coburg High School
Coburg, VIC01.2022
Skills
- Machine operations
- Product promotions
- Legal research
- Case management
- Client communication
- Customer service
- Time management
- MS office proficient
- Team collaboration
- Attention to detail
- Safe food handling
- Sales expertise
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
French
Professional
Certification
Responsible Service of Alcohol LCV - [CFT International]
References
References available upon request.
Timeline
Legal Administrative Assistant
Global Vision Migration
04.2025 - Current
Crew Member
Guzman Y Gomez
09.2021 - 12.2021
Crew Member & Barista
McDonald's
09.2019 - Current
Bachelor of Laws/Bachelor of Arts - English Literature, Philosophy
Deakin University
High School -
Coburg High School