Radhika SWAIN
Perth,WA
Summary
Motivated student seeking industry experience in the multiple health/retail/marketing related fields to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Pursuing full/part-time employment with weekend and evening shift availability. With reliable background in these fields at a casual basis would like to provide exceptional adaptability & excellence to whatever field lies ahead.
Overview
3
3
years of professional experience
Work History
JB Direct Sales Member
JB HI FI
Perth, WA
03.2024 - Current
- Developed and implemented successful strategies to increase direct sales revenue.
- Conducted market research and analysis to identify customer needs and preferences.
- Maintained accurate records of all sales activities including sales calls, presentations, and closed sales.
- Analyzed sales trends to maximize sales potential.
Customer Engagement Specialist
Commonwealth Bank
Perth, WA
12.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Medical Receptionist
Collaborative Healthcare
Joondanna, WA
02.2022 - 11.2022
- Called patients to confirm scheduled appointments and obtain additional details
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Event Health Officer
St John
Perth, WA
12.2021 - 10.2022
- Researched health center standards and guidelines to identify best practices and improvement opportunities
- Implemented policies and procedures to achieve financial goals while meeting patient and associate expectations
- Demonstrated dedication to providing quality care through continued training and education.
High School Tutor
Tutor Doctor
Perth, WA
01.2022 - 09.2022
- Assisted students in finding useful study methods to enhance academic performance
- Designed comfortable tutoring environment conducive to learning
- Helped students review and understand previous lessons to make connection with new lesson.
Retail Assistant
Aldi
Perth, WA
11.2021 - 08.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
Doctor of Optometry -
University of Western Australia
11.2026
Bachelor of Biomedical Science: Majoring in Pharmacology -
University of Western Australia
Skills
- Sales proficiency
- Inventory Control
- Credit analysis
- Customer Service
- Bilingual (Hindi)
Timeline
JB Direct Sales Member
JB HI FI
03.2024 - Current
Customer Engagement Specialist
Commonwealth Bank
12.2022 - Current
Medical Receptionist
Collaborative Healthcare
02.2022 - 11.2022
High School Tutor
Tutor Doctor
01.2022 - 09.2022
Event Health Officer
St John
12.2021 - 10.2022
Retail Assistant
Aldi
11.2021 - 08.2022
Doctor of Optometry -
University of Western Australia
Bachelor of Biomedical Science: Majoring in Pharmacology -
University of Western Australia
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