Radhika V

Client : SILICA\FNZ, Johannesburg, South Africa

Role :Technical Analyst/ Scrum Master

• Collaborated closely with project managers to define detailed and comprehensive business requirements, facilitating smooth project execution and alignment with organizational goals
• Collaborated with stakeholders to define and clarify business needs, contributing to actionable plans and insightful reports
• Proactively identified potential business needs and recommended improvements, driving continuous enhancement of operational performance
• Worked closely with Scrum Masters and Platform Delivery Leads to sequence work, manage dependencies, and optimize workflow across Squads
• Led efforts to slice and prioritize work effectively, resulting in improved Squad performance
• Conduct sprint planning, review, and retro meetings
• Guide and coach, the team on scrum practices, Agile values, and continuous improvement
• Monitored Squad performance using Agile metrics, identified improvement opportunities, and implemented changes
• Participated in meetings with Product Owner to refine the Product backlog and prioritize the work items
• Collaborated cross-functionally to foster alignment, ensuring project outcomes met the needs of both business and technology stakeholders
• Managed Project Board activities, ensuring smooth project execution and timely delivery of key milestones
• Led and facilitated crucial meetings including requirement sessions, system demos, user acceptance testing, and end-user training, ensuring clear communication and shared understanding
• Conducted workshops to gather insights and document both as-is and to-be processes, ensuring a comprehensive understanding of existing workflows and future needs
• Performed functional and technical testing against the business rules and requirements using manual and selenium automation testing tool
• Participated in testing activities by writing test scenarios, documenting results to ensure software quality and resolve defects
• Experience on regression testing on the version upgrades
• Provided ongoing support to end-users, ensuring efficient and effective operation of implemented solutions after go-live
• Worked on a production environment to analyze the issues raised by the business
• Develop the scripts using Oracle SQL database to fix the production issues on database
• Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
• Managed multiple projects simultaneously, adapting to project demands.

Client : P & G, USA

Role : Business Objects Developer\BI Developer

• Interacting with management, business analyst and gathering the business requirements and designed and developed complex dynamic reports which serve multiple business users.
• Analyse source systems and customer requirements to track the sales performance and stock details of various products.
• Prepared data flow diagrams.
• Created the reports using BO functionalities like Merge dimensions, Cross Tab, Variables, and formulas.
• Developed reports using Dual Axis Line chart and formatted reports as per user requirements.
• Developed Adhoc reports using web intelligence and publish them to Enterprise.
• Prepared documentation for end users and performed complete end to end testing.
• Mentored new Joiners related to the project.

• Processing of Health and Welfare cases, of premier Organizations across the globe
• Have migrated the process from US and trained the executives in the department
• Deliver product training courses to internal staff as a part of cross training.