Radiat Rakib
Sydney,NSW
Summary
Dynamic Customer Service Representative with a proven track record at Adidas dubai, excelling in customer satisfaction and brand loyalty. Skilled in processing sales transactions and visual merchandising, I effectively resolved customer concerns while driving sales growth. My commitment to enhancing the shopping experience has consistently contributed to achieving store targets.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Representative
Mr Andrew
UAE, Dubai
10.2023 - 04.2024
- Assisted customers with product inquiries, sizing guidance, and promotions to improve shopping experience.
- Delivered excellent customer service, maintaining high satisfaction and brand loyalty.
- Resolved customer complaints and concerns professionally and efficiently.
- Processed sales transactions, returns, and exchanges accurately and quickly.
- Supported visual merchandising and ensured store displays met Adidas brand standards.
- Collaborated with team members to meet daily sales goals and store targets.
- Educated customers on new product launches and limited-edition collections.
- Maintained store cleanliness and organized stock for efficient operations.
Education
Westminsters Dubai
UAE, DubaiSkills
- Customer service
- Sales transactions
- Visual merchandising
Languages
Bengali
First Language
English
Advanced (C1)
C1
Affiliations
- Successfully balanced full-time work with academic studies, demonstrating strong time management.
- Maintain a healthy lifestyle through regular fitness and sports, which supports focus and teamwork.
- Actively participate in community or volunteer activities, showing commitment beyond work.
- Pursue personal development through reading, online learning, and skill-building courses.
- Balance professional responsibilities with family and social commitments, reflecting reliability and discipline.
Timeline
Customer Service Representative
Mr Andrew
10.2023 - 04.2024
Westminsters Dubai