Radrisse Irakoze
Woolloongabba,QLD
Summary
Dynamic professional with a proven track record at Greenslopes Private Hospital, excelling in high-pressure environments and delivering exceptional customer service. Skilled in maintaining records and leveraging high computer literacy to enhance operational efficiency. Demonstrates a warm, engaging personality and strong communication abilities, significantly improving team and client relations.
Overview
3
3
years of professional experience
Work History
Catering Attendant
Greenslopes Private Hospital
02.2024 - Current
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided friendly, courteous service to create memorable moments for guests.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Greeted customers and answered inquiries regarding menu items and specials.
Retail Sales Associate
United
07.2022 - 07.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer excellent, personal service to boost sales and customer satisfaction.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Trainee
Cedarvale Health and Lifestyle Retreat
06.2021 - 06.2022
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Filled out timesheets and paperwork according to identified requirements.
- Interacted with customers under supervision to support operational objectives.
- Adhered to corporate data confidentiality rules, mitigating breaches.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Offered technical support and troubleshot issues to enhance office productivity.
- Observed packing operations to verify conformance to specifications.
Education
Diploma of Business - Business Communications
TAFE Queensland
Southbank Old04.2025
Certificate III Management And Hospitality - Management And Hospitality
Roma State College
Roma, QLD11.2020
Skills
- High level and strong communication
- Excellent customer service
- Professional English speaking
- Great problem solver
- Maintaining Records
- Counselling Clients
- Great team worker
- High computer literacy
- Able to relate to people from a wide variety of cultural and social backgrounds
- Able to work to high standards in a fast-paced environment
- Possess a warm and engaging personality
- Able to work under Pressure
- Empathy towards clients
- Time management
Timeline
Catering Attendant
Greenslopes Private Hospital
02.2024 - Current
Retail Sales Associate
United
07.2022 - 07.2023
Trainee
Cedarvale Health and Lifestyle Retreat
06.2021 - 06.2022
Diploma of Business - Business Communications
TAFE Queensland
Certificate III Management And Hospitality - Management And Hospitality
Roma State College
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