Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rae Broz

Ovens

Summary

I am a dynamic Mental Health Registered Nurse with a proven track record at Albury Wodonga Health, excelling in crisis intervention and patient advocacy. Recognized for enhancing patient satisfaction through compassionate care and effective communication. I am patient centred and advocate for consumers rights and responsibilities I focus on Delivering nursing care to the highest quality of care with my scope of practice. Adept at collaborating with multidisciplinary teams to implement evidence-based practices, ensuring optimal therapeutic outcomes and fostering a supportive environment.


Overview

14
14
years of professional experience

Work History

Mental Health Triage and Emergency Department

Albury Wodonga Health
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provide patient centred, recovery focused trauma based holistic care.
  • Work within evidence based practice.
  • Advocate for clients rights.
  • Empathic towards others
  • Knowledgeable in Victorian and NSW mental health acts
  • Role modelling and supporting tem members.
  • Non judgemental and supportive of harm minimisation.
  • deliver high quality evidence based nursing care within my scope of practice.
  • Medication management
  • provide medication education to clients and carers.
  • develop guidelines and frameworks.
  • research
  • Psychological Strategies and education. Motivational interviewing and CBT.
  • Mental health and risk assessment
  • Risk management
  • Crisis intervention
  • Medication management
  • De-escalate
  • Shift co-ordination roles
  • Auditing
  • Case formulation
  • telephone skills
  • ISBAR
  • Local services knowledge
  • Mental health triage scale



Mental Health Registered Nurse

Albury Wodonga Health
01.2017 - 02.2019
  • Administered medication and monitored patient responses to ensure optimal therapeutic outcomes.
  • Conducted comprehensive mental health assessments to develop individualized care plans.
  • Collaborated with multidisciplinary teams to coordinate patient care and enhance treatment efficacy.
  • Educated patients and families on mental health conditions, treatment options, and coping strategies.
  • Conducted comprehensive mental health assessments to identify patient needs and develop tailored care plans.
  • Collaborated with multidisciplinary teams to coordinate patient care and enhance service delivery.
  • Implemented evidence-based interventions to improve patient outcomes and promote recovery.
  • Mentored junior nursing staff on best practices in community mental health care delivery.
  • Led initiatives to streamline workflow processes, enhancing efficiency within the team.
  • Developed educational materials and conducted workshops to raise community awareness about mental health issues.
  • Advocated for patient rights and resources, ensuring access to appropriate services and support systems.
  • Evaluated program effectiveness through client feedback, driving continuous improvement in service provision.
  • Managed crisis situations effectively and efficiently, utilizing de-escalation techniques when necessary while maintaining safety for all involved parties.
  • Modified care plans to expedite progress, integrating new services and support from community and provider networks.
  • Reduced hospital readmissions by providing effective transitional care, ensuring continuity between inpatient and outpatient settings.
  • Collaborated with multidisciplinary treatment team to revise goals, objectives and interventions based on patient status and needs.
  • Assisted psychiatrists in medication management, closely monitoring patients for side effects or adverse reactions to prescribed treatments.
  • Provided clinical supervision to less experienced nursing staff, offering guidance, support, and constructive feedback that fostered professional growth and development.
  • Delivered customized care to patients, maintaining focus on individual goals and daily achievements.
  • Increased patient satisfaction through compassionate, person-centered care that respected each patient''s unique needs and preferences.
  • Rendered holistic care to adolescents, promoting diverse physical and mental health programs.
  • Maintained up-to-date knowledge of current best practices in psychiatric nursing, integrating evidence-based interventions into daily practice for optimal patient outcomes.
  • Developed strong therapeutic relationships with patients based on trust, empathy, and active listening skills that fostered positive change over time.
  • Co-facilitated and taught coping skills in wellness and multi-family groups.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for patients, addressing both physical and mental health needs.
  • Served as a liaison between patients, healthcare providers, insurance companies, social workers, family members to optimize coordination of care.
  • Supported establishment of safe and confidential spaces for sharing difficult experiences.
  • Conducted comprehensive assessments of new patients entering the community mental health system, identifying their specific needs and establishing appropriate treatment goals.
  • Supported families by providing education, guidance, and emotional support as they navigated the complexities of managing a loved one''s mental illness.
  • Maintained accurate, up-to-date documentation for all patients ensuring compliance with privacy regulations and facilitating effective communication among care team members.
  • Improved patient outcomes by developing and implementing individualized care plans for clients with mental health disorders.
  • Facilitated therapeutic group sessions that encouraged peer support and open communication among patients experiencing similar challenges.
  • Participated in ongoing continuing education opportunities to stay current with advances in psychiatric nursing practice and enhance overall competency in providing quality care.
  • Conducted ongoing evaluations of community mental health programs, identifying areas for improvement and implementing necessary changes to better meet the needs of target populations.
  • Evaluated effectiveness of treatment plans regularly adjusting them accordingly to better serve patient needs and improve outcomes.
  • Advocated on behalf of vulnerable populations with complex needs, coordinating services from various agencies to ensure seamless access to essential resources.
  • Enhanced community awareness of mental health resources by conducting educational presentations and workshops.
  • Promoted safe environments for patients by conducting risk assessments and implementing appropriate interventions to mitigate potential hazards.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Endorsed Enrolled Nurse

Beechworth Health
03.2012 - 12.2017
  • Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
  • Monitored vital signs and patient conditions, providing timely updates to healthcare team for effective care management.
  • Collaborated with multidisciplinary teams to develop individualized care plans tailored to patient needs.
  • Educated patients and families on health management and post-discharge instructions, enhancing understanding and compliance.
  • Mentored junior nursing staff through hands-on training and guidance, fostering professional growth and development.
  • Conducted comprehensive assessments of patients' physical and emotional health, driving personalized treatment strategies.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Education

Graduate Certificate - Alcohol And Other Drugs Nursing

Australian College of Nursing
01-2026

Master of Science - Masters of Mental Health Nursing

Southern Cross University
NSW
01-2020

Bachelor of Science - Registered Nusre

La Trobe University
Wodonga, VIC
01-2017

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure

Timeline

Mental Health Triage and Emergency Department

Albury Wodonga Health
01.2019 - Current

Mental Health Registered Nurse

Albury Wodonga Health
01.2017 - 02.2019

Endorsed Enrolled Nurse

Beechworth Health
03.2012 - 12.2017

Graduate Certificate - Alcohol And Other Drugs Nursing

Australian College of Nursing

Master of Science - Masters of Mental Health Nursing

Southern Cross University

Bachelor of Science - Registered Nusre

La Trobe University

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Rae Broz